The telecom market is anything but standardised. Multinational businesses operating across Europe, the Middle East and Africa need to deal with various operators across various countries.
The fragmentation goes beyond country borders. Bill quality and formats, language barriers and currency differences feed into the fragmented nature of the telecom market.
As a result, businesses often struggle to understand their overall telecom spend, driving up unnecessary costs. A robust global technology expense management (TEM) solution can help international companies analyse and manage expense data efficiently by offering full inventory transparency.
Let's look at the fragmented nature of telecoms in EMEA and the complicated spend management associated, to explore and explain the full utility of TEM software.
Robert Noble
Recent posts by Robert Noble
4 min read
Communicating Across Borders: How to Streamline Your Telecom Costs
By Robert Noble on May 11, 2022
Topics: Technology Expense Management telecom expense telecom audit telecommunications TEM EMEA
4 min read
Lost in Translation: Cloud and UCaaS Jargon Explained
By Robert Noble on Apr 11, 2022
The Unified Communications as a Service (UCaaS) global market size is expected to reach USD 210 billion by 2028, with an annual growth rate of 23.6% from 2021 to 2028, according to Grand View Research, Inc. Given businesses growing reliance on cloud-based tools in recent years, it’s not surprising that the market is expanding at such an astonishing rate.
However, cloud-based tools, such as UCaaS is a relatively new concept for many businesses when it comes to specifics (i.e. call accounting, license management). Even seasoned IT, Operations, and Finance experts have difficulty wrapping their heads around the various terms in the wider cloud-based toolset, which the unified communications sphere forms a part of.
In this guide, we’ll go back to basics and reveal the meaning behind ten cloud and UCaaS-related acronyms. Continue reading to gain the foundational knowledge you need to navigate the industry with confidence.