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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

1 min read

Calero-MDSL Named Hottest Telecom Solution by AOTMP

By Claire McAuliffe on Aug 5, 2022

INDIANAPOLIS, IN August 3, 2022 – Calero-MDSL, the leading provider of technology expense management, has been named the Hottest New Telecom Solution, as part of the AOTMP® Vendor Awards. These awards recognize vendors and individuals that provide innovation and excellence across industry products, services, and solutions.

The Hottest New Telecom Solution recognizes the most progressive new telecom product, service, or solution introduced by a vendor, supplier, or service provider in the past year.

This award was given to Calero-MDSL in recognition of TrueInsight. TrueInsight connects directly to telecom service providers and automatically retrieves and normalizes the latest inventory data. Within hours, TrueInsight builds a complete network visualization of inventory including all items, types, and locations where telecom services reside, allowing customers to quickly surface anomalies and help them easily identify areas needing technology transformation and optimization. TrueInsight was introduced by Calero-MDSL in 2021.

Timothy C. Colwell, AOTMP® Executive Vice President, said, “The accomplishments of this year’s AOTMP® Vendor Award winners, both company and individual, demonstrate undeniable business results and compelling value propositions across the board. These outstanding individuals, vendors, suppliers, and service providers are making an impact in the telecom, mobility, and IT management industry.”

About Calero-MDSL
Calero-MDSL is the leading Technology Expense Management provider, managing over $25 billion in spend worldwide for thousands of organizations in 102 countries. With a deep commitment to innovation and customer success, Calero-MDSL partners with organizations to provide a modernized, centralized technology expense management solution that supports Telecom Expense Management, Managed Mobility Services, and SaaS Subscription Management. Calero-MDSL is the industry leader in initiatives that solve pervasive market problems and continues to be recognized by industry analysts for award-winning achievements. The company is committed to serving customers with innovative solutions that provide visibility, control, and optimization of their entire technology ecosystem. ​

About AOTMP
AOTMP® is a global organization, empowering professionals in the dynamic $4+ trillion telecom, mobility and IT management industry. AOTMP® delivers value through training, certifications, association memberships, events & programs, best practices, publications, resources, and professional development.
Learn more at www.aotmp.com

Topics: Telecom News/Press
3 min read

Calero-MDSL Acquires Network Control, Solidifying Mid-Market Presence

By Claire McAuliffe on Aug 2, 2022

Rochester, NY (August 2, 2022) — Calero-MDSL, a leader in the high-growth Technology Expense Management (TEM) software space, announced today that it has acquired Network Control, a boutique Telecom Expense Management company providing high-touch telecom expense management and managed mobility software and services to customers for the past 22 years. Calero-MDSL is a portfolio company of Riverside Partners and Oak Hill Capital Partners. Financial terms were not disclosed.

As part of the transaction, Mark Hearn, owner and CEO of Network Control, will join the Calero-MDSL team as Vice President and General Manager of its Network Control Business Unit. In this role, Hearn will be responsible for ensuring that his customers continue to receive the high-quality services and attention to which they have become accustomed. The Network Control team and operations will continue to be headquartered in Waverly, Iowa.

"We are very excited to be acquiring Network Control and look forward to Mark and the Network Control employees joining the Calero-MDSL team,” said Scott Gilbert, CEO of Calero-MDSL. “Combined with the investments in our technology and platform, this acquisition provides Calero-MDSL with the perfect springboard from which to accelerate our growth in the middle-market, one of our 2022 strategic initiatives,” continued Gilbert.

Hearn added, “As I evaluated the many options available to me, my focus was on finding a partner that would allow me to continue to provide outstanding service to my customers, take care of my wonderful employees, and accelerate the growth trajectory I have spent 11 years building. I am convinced that Calero-MDSL is the only firm capable of checking all three of these boxes and I am delighted to continue this journey with Scott and the Calero-MDSL team.”

Steven Kaplan, Chairman of the Board of Calero-MDSL and a General Partner at Riverside Partners, and Adam Hahn, a Principal at Oak Hill Capital Partners, added “We are excited to fold Network Control in to the Calero-MDSL family. Not only do the two companies share similar views on customer service and technology, but we especially appreciate the culture and values shared by the two firms’ leadership teams”.

About Calero-MDSL
Calero-MDSL is the leading Technology Expense Management provider, managing over $25 billion in spend worldwide for thousands of organizations in 102 countries. With a deep commitment to innovation and customer success, Calero-MDSL partners with organizations to provide a modernized, centralized technology expense management solution that supports Telecom Expense Management, Managed Mobility Services, and SaaS Subscription Management. Calero-MDSL is the industry leader in initiatives that solve pervasive market problems and continues to be recognized by industry analysts for award-winning achievements. The company is committed to serving customers with innovative solutions that provide visibility, control, and optimization of their entire technology ecosystem. To learn more, visit www.caleromdsl.com.

About Riverside Partners
Founded in 1989, Riverside Partners is a middle market private equity firm currently investing out of its sixth fund. The firm focuses on growth-oriented companies in the technology and healthcare industries. Riverside Partners is particularly experienced at partnering with founders, owners and management teams and it brings substantial domain expertise and operating experience to its portfolio companies. Today, Riverside Partners manages about $1.1 billion of equity capital and seeks to make investments in companies with EBITDA between $3 and $15 million. For more information, please visit www.riversidepartners.com.

About Oak Hill Capital
Oak Hill is a longstanding private equity firm focused on the North America middle-market. Oak Hill applies a specialized, theme-based approach to investing in the following dedicated industry sectors: Media & Communications, Industrials, Services, and Consumer. The Firm implements a highly systematic approach to theme development, proactive origination, and value creation in partnership with management to build franchises of lasting value. Since 1986, Oak Hill and its predecessors have raised approximately $20 billion of initial capital commitments and co-investments, invested in approximately 100 companies, and completed more than 300 add-on acquisitions representing an aggregate enterprise value at acquisition of over $60 billion. For more information, please visit www.oakhill.com.

Topics: News/Press
2 min read

Calero-MDSL Recognized By SIIA - Best Financial & Market Data Solution

By Claire McAuliffe on Jun 14, 2022

WASHINGTON, D.C. (June 8, 2022) - Calero-MDSL, the leading provider of technology expense management solutions, Application Compliance Manager has been named the best financial and market data solution of 2022 as part of the annual SIIA CODiE Awards. The CODiE Awards recognize the companies producing the most innovative business technology products across the country, and around the world.

Topics: Market Data News/Press
3 min read

Calero-MDSL First to Launch SaaS into Technology Expense Management Space

By Amanda Harrington on Apr 26, 2022

Calero-MDSL, the leader in the Technology Expense Management (TEM) industry, announced it is transforming expense management yet again with the launch of the first ever SaaS Expense Management solution. 

Rochester, NY (April 26, 2022) – On Monday, Calero-MDSL announced the launch of their new SaaS Expense Management solution at the AOTMP (Association of Telecom Management Professionals) Engage conference. Having launched the celebrated UCaaS solution in 2021, this newest product from Calero-MDSL expands the breadth and depth of the solution into the greater SaaS space. This enables the modernization, centralization, and optimization of an enterprise’s expense management across their overall SaaS portfolio and is further evidence that Calero-MDSL continues to invest in the forward-looking needs of IT expense and lifecycle management across wireline, mobility, and now full SaaS.  

Topics: SaaS News/Press Featured
2 min read

Calero-MDSL Recognized in Gartner 2021 Market Guide for Telecom Expense Management Services

By Stephanie O'Malley on Jan 13, 2022

Calero-MDSL, the global leader in technology expense management (TEM), announced today its inclusion in Gartner’s 2021 Market Guide for Telecom Expense Management Services. Calero-MDSL is a Representative TEM Pure-Play Vendor for Global Delivery profiled by Gartner in the report. The vendors reviewed include those most frequently asked about in Gartner end-user inquiries, typically serving the large, regional or MNC enterprise base. 

“Calero-MDSL is honored to be recognized again in Gartner’s annual TEM Market Guide. We believe inclusion in this guide validates our leading position in the global TEM market, and our ability to simplify recurring technology expenses for the largest companies across the globe” said Scott Gilbert, Chief Executive Officer of Calero-MDSL. “Over the past 12 months, I have been passionate about driving a new sense of bold innovation across our organization and we are now seeing the industry embrace the change as well.”

Gartner’s TEM coverage focuses on SaaS-based applications and platforms, managed services, and associated professional services. Findings in the 2021 Market Guide include:

Topics: Technology Expense Management News/Press
1 min read

[On-Demand Webinar] TEM Industry Roundup: 3 Key Factors to Consider in 2022

By Stephanie O'Malley on Dec 15, 2021

The way of doing business continues to evolve for all global enterprises. The meaning of Technology Expense Management (TEM) and all that it embodies is constantly changing to better manage and optimize growing technology spend. Many enterprises are rapidly adapting to the new ways of working and planning ahead with an innovative outlook on their TEM strategy. But the key to staying ahead, is considering the unexpected information that you might be lacking. As you plan your TEM strategy for 2022, consider these new innovations for a successful TEM approach.

Topics: Technology Expense Management Events News/Press
2 min read

Continuing Innovation in Customer Service: An Interview with the New Calero-MDSL VP/GM, Michael Fameli

By Stephanie O'Malley on Dec 3, 2021

Michael Fameli joined Calero-MDSL in November 2021 as VP/GM, continuing the momentum of enhancing our customer experience.

Michael is an experienced enterprise leader and brings a wealth of knowledge and expertise across both technology and operations leadership. Throughout Michael’s career, he has held senior leadership positions in technology, product, service delivery and client experience.

Topics: Digital Transformation News/Press
4 min read

A Look Into Our Product Roadmap for 2022

By Andrew Taylor on Nov 29, 2021

As technology leaders around the globe wrap up budgets and begin planning for next year, Andrew Taylor, President and Chief Revenue Officer of Calero-MDSL had the opportunity to chat with David Bliss, Chief Product Officer of Calero-MDSL to get a sneak-peak of product launches coming in 2022. In this exclusive interview, you’ll learn all about the exciting developments we have in store for Smart Automation, our SaaS and UCaaS management offerings, and how we plan to improve our customer experience in the year ahead.

Topics: Technology Expense Management News/Press
3 min read

Security in TEM: An Interview with the New Calero-MDSL VP of Information Security & Compliance, Robert Block

By Stephanie O'Malley on Nov 23, 2021

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global security posture at Calero-MDSL – to protect our informational assets and continue to extend our lead as the most secure global partner in the industry.

Topics: Digital Transformation News/Press
1 min read

[On-Demand Webinar] 5 Ways to Cut Costs and Maximize UCaaS Value

By Stephanie O'Malley on Nov 23, 2021

Are you trying to manage the cost and deployment of rapidly expanding UCaaS tools like Zoom, Microsoft Teams or RingCentral? Let us help!

Topics: Events News/Press
1 min read

Calero-MDSL Promotes David Bliss to Chief Product Officer Role to lead Next Chapter in Innovation

By Stephanie O'Malley on Oct 6, 2021

Rochester, NY October 6, 2021 - Calero-MDSL, the innovation leader in the high-growth Technology Expense Management (TEM) software space, announced today that it is promoting David Bliss, EVP of Product Management to Chief Product Officer. As Chief Product Officer for Calero-MDSL, David will lead the product management, design, and user experience teams as well as the learning and development organization. In this new role, David will continue to work in close partnership with the engineering team.

Topics: News/Press
6 min read

New Updates and Innovations in Our Managed Services (MDM) Offering

By Alistair Brooker on Sep 21, 2021

Why Calero-MDSL Managed Services? 

Topics: Technology Expense Management Market Data News/Press
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