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Blog, Press & Events

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Matt Maloney


Recent posts by Matt Maloney

6 min read

5 Ways to Prepare for the Microsoft Office Price Hike

By Matt Maloney on Nov 2, 2021

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capabilities since the last release. The company has essentially reinvented the Office platform as a cutting-edge SaaS service, setting a rate for innovation that would be difficult for many other providers to match. But while the increase appears justified against rising technology costs and upgraded feature sets, it’s still important to take the right steps to ensure your spend matches your needs and usage.

Are you ready for the Microsoft Office price hike? We’ll show you 5 ways to wrangle your Microsoft UCaaS Spend.

Topics: cloud management IT Finance cloud costs SaaS rate plan optimization unified communications trends UCaaS enterprise
6 min read

Call Accounting 2.0: Hybrid Call Accounting

By Matt Maloney on Sep 24, 2021

The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migration creates new challenges for enterprises trying to monitor usage and spend. Traditional tools can’t keep up with the need for better visibility into where telecom budgets are going and how to optimize the value of investments. 

Topics: IT SaaS optimization IT procurement unified communications UCaaS savings
3 min read

Top 3 Challenges of Managing Enterprise SaaS Spend

By Matt Maloney on Jun 18, 2021

Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.

Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
4 min read

The UCaaS Enterprise Spend Black Hole

By Matt Maloney on Feb 25, 2021

Many enterprises are struggling to understand where they are spending their SaaS dollars from Cloud Communications (UCaaS) solutions such as Zoom, Teams, RingCentral, and Webex to Enterprise SaaS solutions such as Office 365. The result is a potentially large spend black hole that will continue to snowball over time without unified visibility across all of these UCaaS solutions.

Topics: Technology Expense Management telecom expense TEM unified communications UCaaS enterprise

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