UCaaS apps such as Zoom, Microsoft Teams, and RingCentral have become commonplace across the business environment. UCaaS has become business critical services and is now a major factor to SaaS application growth and waste.
• SaaS spend will grow by 187% to $317B*
• UCaaS will consume up to 15% of SaaS spend
• UCaaS waste will average between 30-50%, resulting in $24B in potential waste annually
• SaaS waste will average 30%, resulting in $81B in potential waste annually
*With the Gartner Public Cloud Service Forecast prediction of 40% (MM: Where did we get this number from? See below for the source data) growth of overall SaaS (including UCaaS) applications in enterprises by 2026, sprawl is here and is becoming a major challenge for organizations.