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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

4 min read

A Look Into Our Product Roadmap for 2022

By Andrew Taylor on Nov 29, 2021

As technology leaders around the globe wrap up budgets and begin planning for next year, Andrew Taylor, President and Chief Revenue Officer of Calero-MDSL had the opportunity to chat with David Bliss, Chief Product Officer of Calero-MDSL to get a sneak-peak of product launches coming in 2022. In this exclusive interview, you’ll learn all about the exciting developments we have in store for Smart Automation, our SaaS and UCaaS management offerings, and how we plan to improve our customer experience in the year ahead.

Topics: Company News TEM calero-mdsl
3 min read

Security in TEM: An Interview with the New Calero-MDSL VP of Information Security & Compliance, Robert Block

By Stephanie O'Malley on Nov 23, 2021

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global security posture at Calero-MDSL – to protect our informational assets and continue to extend our lead as the most secure global partner in the industry.

Topics: Company News Internal IT calero-mdsl enterprise service
1 min read

[On-Demand Webinar] 5 Ways to Cut Costs and Maximize UCaaS Value

By Stephanie O'Malley on Nov 23, 2021

Are you trying to manage the cost and deployment of rapidly expanding UCaaS tools like Zoom, Microsoft Teams or RingCentral? Let us help!

Topics: Events webinar calero-mdsl
3 min read

Key Lessons from SD-WAN Migrations

By Pete Jaworski on Nov 19, 2021

Is your organization looking to make a digital transformation in the upcoming year? In recent years, we have seen a trend where all traffic is moving to the cloud. According to Gartner, “Enterprises need this because their network traffic is doubling in size, roughly every 2.9 years.” With the onset of this trend, more organizations have chosen to move to faster and more secure WAN, like SD-WAN, for an easier transfer of digital assets.

Topics: Technology Expense Management information technology migration on-premise networking TEM business intelligence IT optimization inventory SD-WAN
4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Managed Mobility Services mobile enterprise mobility optimization wireless expense management mobile usage management rate plan optimization trends enterprise UK TEM EMEA
6 min read

5 Ways to Prepare for the Microsoft Office Price Hike

By Matt Maloney on Nov 2, 2021

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capabilities since the last release. The company has essentially reinvented the Office platform as a cutting-edge SaaS service, setting a rate for innovation that would be difficult for many other providers to match. But while the increase appears justified against rising technology costs and upgraded feature sets, it’s still important to take the right steps to ensure your spend matches your needs and usage.

Are you ready for the Microsoft Office price hike? We’ll show you 5 ways to wrangle your Microsoft UCaaS Spend.

Topics: cloud management IT Finance cloud costs SaaS rate plan optimization unified communications trends UCaaS enterprise
6 min read

Budgeting Considerations for 2022

By Giselle Simas on Oct 29, 2021

With only one quarter left in the year, it’s the ideal time to check technology spending and make a new budget to set your company up for success in 2022. With the rise of hybrid work and growing dependency on technology, it’s become more important than ever to invest in Technology Expense Management (TEM) to help cut costs, track services and equipment, and negotiate better contracts.  

Topics: Technology Expense Management TEM IT Finance software procurement trends enterprise savings
4 min read

UCaaS: Understanding the New Face of Call Accounting

By Sheikh Ali on Oct 13, 2021

Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information to incentivize lower cost calling behaviors and manage traffic, and certain sectors—financial services and government among them—used call data to meet a range of compliance requirements. Companies also embraced call accounting for more mundane uses, such as cost center chargebacks based on consumption.

Topics: information technology digital transformation SaaS IT procurement rate plan optimization IT trends unified communications UCaaS
1 min read

Calero-MDSL Promotes David Bliss to Chief Product Officer Role to lead Next Chapter in Innovation

By Stephanie O'Malley on Oct 6, 2021

Rochester, NY October 6, 2021 - Calero-MDSL, the innovation leader in the high-growth Technology Expense Management (TEM) software space, announced today that it is promoting David Bliss, EVP of Product Management to Chief Product Officer. As Chief Product Officer for Calero-MDSL, David will lead the product management, design, and user experience teams as well as the learning and development organization. In this new role, David will continue to work in close partnership with the engineering team.

Topics: News Company News calero-mdsl
11 min read

UCaaS: If You Can’t See You Can’t Act

By Sheikh Ali on Sep 30, 2021

Your essential checklist to save, manage and optimize your digital communications spend.

Topics: cloud management SaaS trends UCaaS 2021 trends
6 min read

Call Accounting 2.0: Hybrid Call Accounting

By Matt Maloney on Sep 24, 2021

The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migration creates new challenges for enterprises trying to monitor usage and spend. Traditional tools can’t keep up with the need for better visibility into where telecom budgets are going and how to optimize the value of investments. 

Topics: IT SaaS optimization IT procurement unified communications UCaaS savings
1 min read

[On-Demand Webinar] Wireless Expense Management with Amalgam Insights, Facebook and Adobe

By Stephanie O'Malley on Sep 23, 2021

Join Amalgam Insights (Hyoun Park), Facebook (Daniel Garcia), Adobe (John Mockett) and Calero-MDSL (David Bliss) to explore key trends and salient recommendations in wireless expense management. 

When: On-Demand

Where: Virtual - Link provided after registration

Here's what we have in store for you at this exclusive event:

Topics: Events Managed Mobility Services webinar

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