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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

4 min read

UCaaS: Understanding the New Face of Call Accounting

By Sheikh Ali on Oct 13, 2021

Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information to incentivize lower cost calling behaviors and manage traffic, and certain sectors—financial services and government among them—used call data to meet a range of compliance requirements. Companies also embraced call accounting for more mundane uses, such as cost center chargebacks based on consumption.

Topics: information technology digital transformation SaaS IT procurement rate plan optimization IT trends unified communications UCaaS
1 min read

Calero-MDSL Promotes David Bliss to Chief Product Officer Role to lead Next Chapter in Innovation

By Stephanie O'Malley on Oct 6, 2021

Rochester, NY October 6, 2021 - Calero-MDSL, the innovation leader in the high-growth Technology Expense Management (TEM) software space, announced today that it is promoting David Bliss, EVP of Product Management to Chief Product Officer. As Chief Product Officer for Calero-MDSL, David will lead the product management, design, and user experience teams as well as the learning and development organization. In this new role, David will continue to work in close partnership with the engineering team.

Topics: News Company News calero-mdsl
11 min read

UCaaS: If You Can’t See You Can’t Act

By Sheikh Ali on Sep 30, 2021

Your essential checklist to save, manage and optimize your digital communications spend.

Topics: cloud management SaaS trends UCaaS 2021 trends
6 min read

Call Accounting 2.0: Hybrid Call Accounting

By Matt Maloney on Sep 24, 2021

The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migration creates new challenges for enterprises trying to monitor usage and spend. Traditional tools can’t keep up with the need for better visibility into where telecom budgets are going and how to optimize the value of investments. 

Topics: IT SaaS optimization IT procurement unified communications UCaaS savings
1 min read

[On-Demand Webinar] Wireless Expense Management with Amalgam Insights, Facebook and Adobe

By Stephanie O'Malley on Sep 23, 2021

Join Amalgam Insights (Hyoun Park), Facebook (Daniel Garcia), Adobe (John Mockett) and Calero-MDSL (David Bliss) to explore key trends and salient recommendations in wireless expense management. 

When: On-Demand

Where: Virtual - Link provided after registration

Here's what we have in store for you at this exclusive event:

Topics: Events Managed Mobility Services webinar
6 min read

New Updates and Innovations in Our Managed Services (MDM) Offering

By Alistair Brooker on Sep 21, 2021

Why Calero-MDSL Managed Services? 

Topics: Market Data Management Index License Management managed services index license manager MDM calero-mdsl

Thought Leadership in TEM - Modern CTO Podcast with Calero-MDSL EVP, Operations, Patrick Mulvehill

By Stephanie O'Malley on Sep 14, 2021

Calero-MDSL was recently interviewed by Modern CTO Podcast, a group that explores thought leadership in the world of technology.

Topics: Events business intelligence centers of excellence patrick mulvehill
10 min read

Controlling the Communication Spend Explosion

By Sheikh Ali on Sep 13, 2021

Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Service (UCaaS) solutions to enable seamless collaboration. 

Topics: Technology Expense Management cloud management cloud expense management analytics cloud costs SaaS rate plan optimization unified communications UCaaS enterprise
2 min read

Rolling Out a New COPE Program for Your Employees

By Billy Howes on Sep 3, 2021

Corporate-owned personally enabled devices, or “COPE”, is a reemerging trend as enterprises continue to adapt to new ways of working. Where BYOD creates IT management and support complications, as well as security risk, the advantages of COPE programs include lower costs and lower risks. The key factor is that the approach also empowers employees to use these company owned devices for personal activities including social sites, e-mail, and calls, inevitably passing savings along to the employee, as well. 

Topics: Managed Mobility Services sourcing implementations mobile enterprise mobility COPE mobile usage management support retail
5 min read

Why TEM Saves Your Company More Money Than In-House Expense Management

By Chris Reed on Sep 1, 2021

When you’re justifying the ROI of implementing Technology Expense Management (TEM), don’t just look at hard dollar paybacks, such as refunds for billing errors. Instead, consider the time and cost savings that are often overlooked: 

Topics: Technology Expense Management telecom expense IT service management telecom audit strategic services business intelligence telecommunications digital transformation optimization IT sourcing trends enterprise
7 min read

Tl’externalisation de la Gestion des dépenses de télécommunications (GDT)

By Andrew Wyse on Sep 1, 2021

Les systèmes existants de suivi des dépenses pourraient être un obstacle à la réalisation d’importantes économies.  

Topics: Technology Expense Management telecom expense telecom audit strategic services TEM business intelligence telecommunications optimization 2021 trends TEM EMEA
5 min read

Technology-Expense-Management (TEM) outsourcen: Analyse des Mehrwerts

By Andrew Wyse on Aug 25, 2021

Veraltete Kostenüberwachungssysteme könnten Ihr Unternehmen daran hindern, massive Kosteneinsparungen zu erzielen. 

Topics: Technology Expense Management telecom expense telecom audit strategic services TEM business intelligence telecommunications optimization 2021 trends TEM EMEA

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