Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information to incentivize lower cost calling behaviors and manage traffic, and certain sectors—financial services and government among them—used call data to meet a range of compliance requirements. Companies also embraced call accounting for more mundane uses, such as cost center chargebacks based on consumption.
4 min read
1 min read
Rochester, NY October 6, 2021 - Calero-MDSL, the innovation leader in the high-growth Technology Expense Management (TEM) software space, announced today that it is promoting David Bliss, EVP of Product Management to Chief Product Officer. As Chief Product Officer for Calero-MDSL, David will lead the product management, design, and user experience teams as well as the learning and development organization. In this new role, David will continue to work in close partnership with the engineering team.
Topics: News Company News calero-mdsl
11 min read
Your essential checklist to save, manage and optimize your digital communications spend.
Topics: cloud management SaaS trends UCaaS 2021 trends
6 min read
The transition of legacy PBX systems and other communication platforms from on-prem to cloud is happening at an unprecedented pace. This migration creates new challenges for enterprises trying to monitor usage and spend. Traditional tools can’t keep up with the need for better visibility into where telecom budgets are going and how to optimize the value of investments.
1 min read
Join Amalgam Insights (Hyoun Park), Facebook (Daniel Garcia), Adobe (John Mockett) and Calero-MDSL (David Bliss) to explore key trends and salient recommendations in wireless expense management.
Where: Virtual - Link provided after registration
Here's what we have in store for you at this exclusive event:
Topics: Events Managed Mobility Services webinar
6 min read
Why Calero-MDSL Managed Services?
Calero-MDSL was recently interviewed by Modern CTO Podcast, a group that explores thought leadership in the world of technology.
10 min read
Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Service (UCaaS) solutions to enable seamless collaboration.
2 min read
Corporate-owned personally enabled devices, or “COPE”, is a reemerging trend as enterprises continue to adapt to new ways of working. Where BYOD creates IT management and support complications, as well as security risk, the advantages of COPE programs include lower costs and lower risks. The key factor is that the approach also empowers employees to use these company owned devices for personal activities including social sites, e-mail, and calls, inevitably passing savings along to the employee, as well.
5 min read
When you’re justifying the ROI of implementing Technology Expense Management (TEM), don’t just look at hard dollar paybacks, such as refunds for billing errors. Instead, consider the time and cost savings that are often overlooked:
7 min read
Les systèmes existants de suivi des dépenses pourraient être un obstacle à la réalisation d’importantes économies.
5 min read
Veraltete Kostenüberwachungssysteme könnten Ihr Unternehmen daran hindern, massive Kosteneinsparungen zu erzielen.