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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 min read

Calero-MDSL Recognized in Gartner 2021 Market Guide for Telecom Expense Management Services

By Stephanie O'Malley on Jan 13, 2022

Calero-MDSL, the global leader in technology expense management (TEM), announced today its inclusion in Gartner’s 2021 Market Guide for Telecom Expense Management Services. Calero-MDSL is a Representative TEM Pure-Play Vendor for Global Delivery profiled by Gartner in the report. The vendors reviewed include those most frequently asked about in Gartner end-user inquiries, typically serving the large, regional or MNC enterprise base. Access a complimentary copy of the Market Guide here.

“Calero-MDSL is honored to be recognized again in Gartner’s annual TEM Market Guide. We believe inclusion in this guide validates our leading position in the global TEM market, and our ability to simplify recurring technology expenses for the largest companies across the globe” said Scott Gilbert, Chief Executive Officer of Calero-MDSL. “Over the past 12 months, I have been passionate about driving a new sense of bold innovation across our organization and we are now seeing the industry embrace the change as well.”

Gartner’s TEM coverage focuses on SaaS-based applications and platforms, managed services, and associated professional services. Findings in the 2021 Market Guide include:

Topics: News Company News TEM gartner calero-mdsl
3 min read

The COPE Enterprise Mobility Strategy: How the Model Reduces Security Risk

By Billy Howes on Jan 11, 2022

In today’s world of remote work, the topic of technology and devices has become more important than ever. Homes have been transformed into offices, making it crucial for team members to have the right equipment to complete their work in a secure and efficient manner.

While using a BYO model remains popular with companies, it’s not the most secure or cost-effective strategy. To gain added security benefits and stay compliant, enterprises should consider moving toward a Corporate Owned, Personally Enabled (COPE) mobility model.

Topics: Managed Mobility Services mobility business intelligence mobile enterprise mobility COPE mms enterprise support
2 min read

Telecom Benchmarking: Find the Right Rates with TrueSense™

By Stephanie O'Malley on Dec 23, 2021

How will you ensure that you are getting the best possible rate for your organization’s telecom service provider? More importantly, where do you start your search?

Topics: Technology Expense Management telecom expense telecom audit TEM telecommunications Automation TrueSense benchmarking rate plan optimization enterprise telecom benchmarking
6 min read

Navigating COVID Disruptions in Retail through Cost Optimization

By Justin McBride on Dec 23, 2021

When is the last time you made an online purchase or opted for delivery over dine-in at a restaurant? Nowadays, you can get almost anything you want delivered to your door with the click of a button. Not only is online shopping convenient, but it has become a necessity for many in the midst of a global pandemic.

Topics: Technology Expense Management migration enterprise mobility digital transformation trends COVID-19 enterprise retail
1 min read

[On-Demand Webinar] TEM Industry Roundup: 3 Key Factors to Consider in 2022

By Stephanie O'Malley on Dec 15, 2021

The way of doing business continues to evolve for all global enterprises. The meaning of Technology Expense Management (TEM) and all that it embodies is constantly changing to better manage and optimize growing technology spend. Many enterprises are rapidly adapting to the new ways of working and planning ahead with an innovative outlook on their TEM strategy. But the key to staying ahead, is considering the unexpected information that you might be lacking. As you plan your TEM strategy for 2022, consider these new innovations for a successful TEM approach.

Topics: Technology Expense Management Events webinar calero-mdsl
1 min read

Creating a TEM RFP Scorecard

By Justin McBride on Dec 9, 2021

Choosing the right technology vendor for your business can be a complicated process. How do you know if you’re making the right decision when it comes to scalability, value, and your overall investment? An RFP scorecard can help you gather and score the right criteria to present to decision makers, in an efficient and organized way.

Our simple infographic below will walk you through how to create a plan for scoring RFP’s in the selection stage when finding a Technology Expense Management (TEM) provider.

Topics: Technology Expense Management enterprise
2 min read

Continuing Innovation in Customer Service: An Interview with the New Calero-MDSL VP/GM, Michael Fameli

By Stephanie O'Malley on Dec 3, 2021

Michael Fameli joined Calero-MDSL in November 2021 as VP/GM, continuing the momentum of enhancing our customer experience.

Michael is an experienced enterprise leader and brings a wealth of knowledge and expertise across both technology and operations leadership. Throughout Michael’s career, he has held senior leadership positions in technology, product, service delivery and client experience.

Topics: Internal calero-mdsl enterprise service centers of excellence
4 min read

A Look Into Our Product Roadmap for 2022

By Andrew Taylor on Nov 29, 2021

As technology leaders around the globe wrap up budgets and begin planning for next year, Andrew Taylor, President and Chief Revenue Officer of Calero-MDSL had the opportunity to chat with David Bliss, Chief Product Officer of Calero-MDSL to get a sneak-peak of product launches coming in 2022. In this exclusive interview, you’ll learn all about the exciting developments we have in store for Smart Automation, our SaaS and UCaaS management offerings, and how we plan to improve our customer experience in the year ahead.

Topics: TEM calero-mdsl
3 min read

Security in TEM: An Interview with the New Calero-MDSL VP of Information Security & Compliance, Robert Block

By Stephanie O'Malley on Nov 23, 2021

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global security posture at Calero-MDSL – to protect our informational assets and continue to extend our lead as the most secure global partner in the industry.

Topics: Internal IT calero-mdsl enterprise service
1 min read

[On-Demand Webinar] 5 Ways to Cut Costs and Maximize UCaaS Value

By Stephanie O'Malley on Nov 23, 2021

Are you trying to manage the cost and deployment of rapidly expanding UCaaS tools like Zoom, Microsoft Teams or RingCentral? Let us help!

Topics: Events webinar calero-mdsl
3 min read

Key Lessons from SD-WAN Migrations

By Andrew Taylor on Nov 19, 2021

Is your organization looking to make a digital transformation in the upcoming year? In recent years, we have seen a trend where all traffic is moving to the cloud. According to Gartner, “Enterprises need this because their network traffic is doubling in size, roughly every 2.9 years.” With the onset of this trend, more organizations have chosen to move to faster and more secure WAN, like SD-WAN, for an easier transfer of digital assets.

Topics: Technology Expense Management information technology migration on-premise networking TEM business intelligence IT optimization inventory SD-WAN
4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Managed Mobility Services mobile enterprise mobility optimization wireless expense management mobile usage management rate plan optimization trends enterprise UK TEM EMEA

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