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Call Accounting and Reporting

Access real-time, business-critical wireline and wireless call record data from virtually anywhere.

Combine, Simplify and Share Landline and Mobile Call Data

With enhanced dashboards, flexible reporting capabilities, and options including InSight Analytics, Personal Call Identification and Multinational CDR rating, you’ll never outgrow the Calero-MDSL call accounting solution. Available as on-premise or in the cloud, it's a complete, integrated and easy-to-use telecom reporting solution designed with the busy telecom executive in mind.

Desktop VERA Call Accounting

Call Accounting Features and Benefits

Track Specific Call

Track Specific Call Types

Set usage alerts based on emergency service, excessive calling, flagged numbers and international calling without proper authorization.

Monitor Truck

Monitor Trunk Usage/Capacity

Optimize your environment through traffic analysis reporting and ensure you have the right capacity to handle peak calling volume at your organization. 

Gain Insight

Gain Insight

Analyze spend across a variety of dimensions, reduce unnecessary costs, improve financial forecasts and conduct effective network planning.

Rate Table

Rate Tables and Call Costing

Accurately cost calls based on carrier rate table jurisdictions to provide an estimate of usage charges weeks before invoices are received and chargeback accordingly.

ensure Customer Satisfaction

Ensure Customer Satisfaction

Easily identify problems such as insufficient call capacity at peak periods that lead to long call queues and wait times that negatively impact the client experience.

Compliance_enable compliance

Enable Compliance

Streamline the process of providing call data records related to HR requests and internal compliance inquiries through real-time reporting features.

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Deploy in the Cloud or On-Premise
Across Major Brands and Platforms

Calero-MDSL is a Technology Partner in the Avaya DevConnect Program, Preferred Partner in the Cisco Developer Network Program, and Gold Certified Microsoft Partner.


Addresses the call accounting needs of single or multi-site Avaya and former Nortel environments and supports multiple concurrent users and unlimited report recipients.


Gathers information from the Cisco voice platform and makes it available for comprehensive analysis and reporting, including QoS reporting. 

microsoft teams logo

Collects CDRs in mixed PBX and UC environments, including Microsoft Teams, to ensure continuity of reporting during tests and migrations.

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