Track Specific Call Types
Set usage alerts based on emergency service, excessive calling, flagged numbers and international calling without proper authorization.
Access real-time, business-critical wireline and wireless call record data from virtually anywhere.
With enhanced dashboards, flexible reporting capabilities, and options including InSight Analytics, Personal Call Identification and Multinational CDR rating, you’ll never outgrow the Calero-MDSL call accounting solution. Available as on-premise or in the cloud, it's a complete, integrated and easy-to-use telecom reporting solution designed with the busy telecom executive in mind.
Set usage alerts based on emergency service, excessive calling, flagged numbers and international calling without proper authorization.
Optimize your environment through traffic analysis reporting and ensure you have the right capacity to handle peak calling volume at your organization.
Analyze spend across a variety of dimensions, reduce unnecessary costs, improve financial forecasts and conduct effective network planning.
Accurately cost calls based on carrier rate table jurisdictions to provide an estimate of usage charges weeks before invoices are received and chargeback accordingly.
Easily identify problems such as insufficient call capacity at peak periods that lead to long call queues and wait times that negatively impact the client experience.
Streamline the process of providing call data records related to HR requests and internal compliance inquiries through real-time reporting features.
Calero-MDSL is a Technology Partner in the Avaya DevConnect Program, Preferred Partner in the Cisco Developer Network Program, and Gold Certified Microsoft Partner.
Addresses the call accounting needs of single or multi-site Avaya and former Nortel environments and supports multiple concurrent users and unlimited report recipients.
Gathers information from the Cisco voice platform and makes it available for comprehensive analysis and reporting, including QoS reporting.
Collects CDRs in mixed PBX and UC environments, including Microsoft Teams, to ensure continuity of reporting during tests and migrations.