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The Rise of UCaaS: Benefits of Cloud-Based UC Systems

By Felix Lau, Mark Bellingham, Thierry Zerbib on Jan 9, 2020

UCaaS adoption is set to double by 2021. Adoption is rising, especially among small and mid-sized companies.

When you bring together the various ways in which people can communicate, including text messaging, voice, video, screen sharing, whiteboarding, conferencing and more, you make it far easier and far more flexible for people to communicate in the most effective way possible. This is why so many companies, large and small, are moving from traditional phone systems to Unified Communication systems.

Topics: Technology Expense Management telecom expense cloud services TEM telecommunications unified communications UCaaS