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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Managed Mobility Services mobile enterprise mobility optimization wireless expense management mobile usage management rate plan optimization trends enterprise UK TEM EMEA
6 min read

5 Ways to Prepare for the Microsoft Office Price Hike

By Matt Maloney on Nov 2, 2021

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capabilities since the last release. The company has essentially reinvented the Office platform as a cutting-edge SaaS service, setting a rate for innovation that would be difficult for many other providers to match. But while the increase appears justified against rising technology costs and upgraded feature sets, it’s still important to take the right steps to ensure your spend matches your needs and usage.

Are you ready for the Microsoft Office price hike? We’ll show you 5 ways to wrangle your Microsoft UCaaS Spend.

Topics: cloud management IT Finance cloud costs SaaS rate plan optimization unified communications trends UCaaS enterprise
6 min read

Budgeting Considerations for 2022

By Giselle Simas on Oct 29, 2021

With only one quarter left in the year, it’s the ideal time to check technology spending and make a new budget to set your company up for success in 2022. With the rise of hybrid work and growing dependency on technology, it’s become more important than ever to invest in Technology Expense Management (TEM) to help cut costs, track services and equipment, and negotiate better contracts.  

Topics: Technology Expense Management TEM IT Finance software procurement trends enterprise savings
11 min read

UCaaS: If You Can’t See You Can’t Act

By Sheikh Ali on Sep 30, 2021

Your essential checklist to save, manage and optimize your digital communications spend.

Topics: cloud management SaaS trends UCaaS 2021 trends
5 min read

Why TEM Saves Your Company More Money Than In-House Expense Management

By Chris Reed on Sep 1, 2021

When you’re justifying the ROI of implementing Technology Expense Management (TEM), don’t just look at hard dollar paybacks, such as refunds for billing errors. Instead, consider the time and cost savings that are often overlooked: 

Topics: Technology Expense Management telecom expense IT service management telecom audit strategic services business intelligence telecommunications digital transformation optimization IT sourcing trends enterprise
3 min read

Top 3 Challenges of Managing Enterprise SaaS Spend

By Matt Maloney on Jun 18, 2021

Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.

Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
2 min read

Top Technology Expense Considerations Happening Now In the Insurance Industry

By Billy Howes & Andrew Taylor on Jun 8, 2021

2020 was undoubtedly a difficult time for everyone, but insurance companies were hit with costs from every direction.

Topics: Technology Expense Management Managed Mobility Services telecom audit TEM enterprise mobility digital transformation ebonding trends mms COVID-19
5 min read

14 Top Managed Mobility Misconceptions and What You Can Do About Them

By Marc Straussberg & Justin McBride on Apr 28, 2021

More mobile devices are being used by corporations than ever. Beyond simple calling there are many new applications emerging all the time. Also, its likely that a significant proportion of your employees use more than one mobile device. Some recent mobile applications include:

Topics: Managed Mobility Services mobility enterprise mobility trends mms enterprise IoT savings
3 min read

7 Newer Enterprise Mobility Trends Gaining Traction

By Amanda Harrington & Billy Howes on Apr 21, 2021

While everyone recognizes that the global pandemic drove many to work from home, the broad impact on mobile computing and communications is more far-reaching than many may surmise.

Topics: Managed Mobility Services enterprise mobility BYOD digital transformation trends mms enterprise IoT
4 min read

Three Unified Communications and Collaboration Trends to Watch for in 2020

By Felix Lau, Mark Bellingham, Thierry Zerbib on Dec 18, 2019

Look around yourself and count how many devices you have for the purpose of communicating. The first thing you spot is probably your desk phone which then reminds you of your mobile phone, and both probably feature voicemail. Think you’re done?

Topics: Technology Expense Management telecom expense TEM telecommunications unified communications collaboration trends 2020

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