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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 min read

Rolling Out a New COPE Program for Your Employees

By Billy Howes on Sep 3, 2021

Corporate-owned personally enabled devices, or “COPE”, is a reemerging trend as enterprises continue to adapt to new ways of working. Where BYOD creates IT management and support complications, as well as security risk, the advantages of COPE programs include lower costs and lower risks. The key factor is that the approach also empowers employees to use these company owned devices for personal activities including social sites, e-mail, and calls, inevitably passing savings along to the employee, as well. 

Topics: Managed Mobility Services sourcing implementations mobile enterprise mobility COPE mobile usage management support retail
3 min read

Changing the Game With Smart Automation: RPA Reimagined

By Pete Jaworski on May 25, 2021

Empowering users to do more is the fundamental goal of all automation. Automating repetitive or consistent tasks frees people to do more strategic, meaningful and valuable work.

Topics: Technology Expense Management telecom expense managed services TEM Automation digital transformation invoice innovation rpa enterprise support centers of excellence
3 min read

Calero-MDSL Centers of Excellence Explained: Part 1

By Patrick Mulvehill on May 11, 2021

In January 2021 Calero-MDSL announced our innovative Centers of Excellence service approach, an initiative built to deliver practice area thought leadership and establish the appropriate governance and processes to deliver best-in-class service for all clients.

Topics: business intelligence optimization innovation support centers of excellence
5 min read

Want to Make Sure You Receive Stellar TEM Support? Ask Your Prospective Provider These Questions

By Scott Grant, Beverly Edwards on Sep 24, 2020

Deloitte Insights reports that companies spend 3.28% of their annual revenue on information technologies, so it's no wonder more and more want expert assistance managing their telecom, datacom, and other technology expenses. There are now several providers of telecom expense management (TEM) services to choose from, and you are well advised to carefully examine them in the process of selecting one.

Topics: Technology Expense Management telecom expense TEM calero-mdsl support helpdesk

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