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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Managed Mobility Services mobile enterprise mobility optimization wireless expense management mobile usage management rate plan optimization trends enterprise UK TEM EMEA
6 min read

5 Ways to Prepare for the Microsoft Office Price Hike

By Matt Maloney on Nov 2, 2021

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capabilities since the last release. The company has essentially reinvented the Office platform as a cutting-edge SaaS service, setting a rate for innovation that would be difficult for many other providers to match. But while the increase appears justified against rising technology costs and upgraded feature sets, it’s still important to take the right steps to ensure your spend matches your needs and usage.

Are you ready for the Microsoft Office price hike? We’ll show you 5 ways to wrangle your Microsoft UCaaS Spend.

Topics: cloud management IT Finance cloud costs SaaS rate plan optimization unified communications trends UCaaS enterprise
4 min read

UCaaS: Understanding the New Face of Call Accounting

By Sheikh Ali on Oct 13, 2021

Call accounting originally grew from a core set of business needs that included cost validation and fraud detection. Enterprises often utilized call activity information to incentivize lower cost calling behaviors and manage traffic, and certain sectors—financial services and government among them—used call data to meet a range of compliance requirements. Companies also embraced call accounting for more mundane uses, such as cost center chargebacks based on consumption.

Topics: information technology digital transformation SaaS IT procurement rate plan optimization IT trends unified communications UCaaS
10 min read

Controlling the Communication Spend Explosion

By Sheikh Ali on Sep 13, 2021

Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Service (UCaaS) solutions to enable seamless collaboration. 

Topics: Technology Expense Management cloud management cloud expense management analytics cloud costs SaaS rate plan optimization unified communications UCaaS enterprise
5 min read

The Advantages of COPE: How Your Enterprise Can Save in a Corporate-Owned Program

By Billy Howes on Jul 16, 2021

With all the industry buzz around BYO programs for businesses, it can be hard to know which to choose. With more employees working remotely than ever before, BYO is not going away any time soon, and seems to be growing more in popularity by the day. One device program that is gaining more adopters is what is called COPE, or Corporate Owned, Personally Enabled. As a hybrid between BYOD and Corporate owned device programs, COPE allows employees to use company owned devices for personal activities including social sites, e-mail, and calls while mitigating risks and lowering costs for the employer.  This is a win-win for everyone, especially the company because of the hard and soft savings benefits of the program. The company lowers the cost of IT, licensing, security, maintenance, and even the cost of the plans and phones themselves. 

Topics: Managed Mobility Services managed services mobility mobile enterprise mobility COPE wireless expense management mobile usage management rate plan optimization savings
2 min read

Think You Can Live Without Mobile Usage Management and Rate Plan Optimization? Think Again.

By Brian Kielty on Oct 16, 2019

How much are you spending on mobile communications that you really don’t have to be spending? If you think the answer is “zero” or you really haven’t thought about it much, you may be in for an unhappy surprise. Good news, there are ways to get that number as close to zero as possible.

Topics: Technology Expense Management TEM mobile enterprise mobility telecommunications wireless expense management mobile usage management rate plan optimization

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