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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

1 min read

Dare to Innovate - Episode 4: Mobility: Personalization of the Employee Experience

By Claire McAuliffe on Sep 7, 2022

Prioritizing the employee experience is key in maintaining an effective and efficient mobility strategy. Without standardized policies with flexibility to enable the end-user, employees can struggle with the inefficiencies which can negatively affect productivity and retention.

Listen in as we talk with Nicola Whiting on how organizations should view the end-user experience and the importance of prioritizing it.

Topics: Mobility Industry Trends Podcast
4 min read

The New Technology Standard: Why XLAs Are More Significant Than SLAs for Mobility

By Nicola Whiting on Jul 28, 2022

For businesses accustomed to traditional service level agreements (SLAs), the emergence of experience level agreements (XLAs) represents a valuable new perspective to help increase end- user satisfaction and boost productivity. Putting an XLA into place is just the first step—you also need the right mobility strategy and tools designed around the user experience to make the most of this innovative approach.

Topics: Mobility
4 min read

Do You Know Your EMEA Mobile Phone Costs?

By Robert Noble on Jun 14, 2022

The European telecom market is highly fragmented - even the smallest countries host as many as four mobile operators simultaneously. As operators compete for territory, cut-throat price wars saddle many with debt, limiting their ability to upgrade their networks.

As a result, calls for consolidation have grown louder. Larger players, such as Vodafone (UK), Telenor (Norway) and Telefonica (Spain), have urged policymakers to allow European mobile operators to merge and invest more in networks to keep pace with peers in Asia and the US.

Until such consolidations are made, enterprises will need to grapple with various carriers, contracts, and levels of coverage. Doing so successfully is only possible when employees have the tools they need to stay connected, supported and productive at all times. Managed Mobility Services (MMS) provides centralised technology to maximise productivity throughout the company.

Topics: Mobility
4 min read

3G Is Going Away: Next Steps For Your Enterprise’s Mobile Devices

By Caitlin Whalen on Jun 7, 2022

Technology is always evolving, and older technologies regularly disappear to make way for newer iterations. One such example affects phones with 3G, a wireless standard that first became available commercially in the US about 20 years ago. Now, as newer technologies gain ground, major carriers plan to phase out their 3G services by the end of 2022.

Topics: Mobility Industry Trends
4 min read

4 Keys to a Successful UEM Program

By Amanda Harrington & Billy Howes on Jun 1, 2022

As companies head into the third year of the pandemic, it is clear that work from home and hybrid work models are here to stay. With a more flexible workforce comes device and application management. It also comes with security and vulnerability challenges, with the evolution of technology and malware, ransomware and other targeted attacks at an all-time high.

How can organizations accurately manage devices and security? One way is through implementing a Unified Endpoint Management (UEM) program, which can tie multiple functions into one streamlined solution.

Topics: Mobility Digital Transformation Industry Trends
3 min read

The COPE Enterprise Mobility Strategy: How the Model Reduces Security Risk

By Billy Howes on Jan 11, 2022

In today’s world of remote work, the topic of technology and devices has become more important than ever. Homes have been transformed into offices, making it crucial for team members to have the right equipment to complete their work in a secure and efficient manner.

While using a BYO model remains popular with companies, it’s not the most secure or cost-effective strategy. To gain added security benefits and stay compliant, enterprises should consider moving toward a Corporate Owned, Personally Enabled (COPE) mobility model.

Topics: Mobility Industry Trends
6 min read

Navigating COVID Disruptions in Retail through Cost Optimization

By Justin McBride on Dec 23, 2021

When is the last time you made an online purchase or opted for delivery over dine-in at a restaurant? Nowadays, you can get almost anything you want delivered to your door with the click of a button. Not only is online shopping convenient, but it has become a necessity for many in the midst of a global pandemic.

Topics: Technology Expense Management Mobility Digital Transformation Industry Trends
4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Mobility Digital Transformation Industry Trends EMEA
2 min read

[On-Demand Webinar] WEM with Amalgam Insights, Facebook and Adobe

By Stephanie O'Malley on Sep 23, 2021

Updated July 19, 2022

Join Amalgam Insights (Hyoun Park), Facebook (Daniel Garcia), Adobe (John Mockett) and Calero-MDSL (David Bliss) to explore key trends and salient recommendations in wireless expense management. 

Topics: Events Mobility
2 min read

Rolling Out a New COPE Program for Your Employees

By Billy Howes on Sep 3, 2021

Corporate-owned personally enabled devices, or “COPE”, is a reemerging trend as enterprises continue to adapt to new ways of working. Where BYOD creates IT management and support complications, as well as security risk, the advantages of COPE programs include lower costs and lower risks. The key factor is that the approach also empowers employees to use these company owned devices for personal activities including social sites, e-mail, and calls, inevitably passing savings along to the employee, as well. 

Topics: Mobility Digital Transformation Industry Trends
5 min read

The Advantages of COPE: How Your Enterprise Can Save in a Corporate-Owned Program

By Billy Howes on Jul 16, 2021

With all the industry buzz around BYO programs for businesses, it can be hard to know which to choose. With more employees working remotely than ever before, BYO is not going away any time soon, and seems to be growing more in popularity by the day. One device program that is gaining more adopters is what is called COPE, or Corporate Owned, Personally Enabled. As a hybrid between BYOD and Corporate owned device programs, COPE allows employees to use company owned devices for personal activities including social sites, e-mail, and calls while mitigating risks and lowering costs for the employer.  This is a win-win for everyone, especially the company because of the hard and soft savings benefits of the program. The company lowers the cost of IT, licensing, security, maintenance, and even the cost of the plans and phones themselves. 

Topics: Technology Expense Management Mobility Digital Transformation
7 min read

5 Things to Consider Before Deploying a BYO Strategy

By Billy Howes on Jul 15, 2021

Over two thirds of Americans have a smartphone and almost half have a tablet. With so many devices already in hand, many companies are implementing BYO programs. However, there are many things for a company to consider before electing to go BYO.

First, there needs to be a thorough understanding of the BYO approaches and their implicationsThe four types of programs companies can choose when dealing with devices and employees: 

  • BYOD (Bring Your Own Device)
  • CYOD (Choose Your Own Device)
  • CLEO (Corporate Liable Employee Owned)
  • COPE (Corporate Owned Personally Enabled)
Each type of program has its own set of advantages and disadvantages.  
Topics: Technology Expense Management Mobility Digital Transformation
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