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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

10 min read

Controlling the Communication Spend Explosion

By Sheikh Ali on Sep 13, 2021

Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Service (UCaaS) solutions to enable seamless collaboration. 

Topics: Technology Expense Management cloud management cloud expense management analytics cloud costs SaaS rate plan optimization unified communications UCaaS enterprise
5 min read

Why TEM Saves Your Company More Money Than In-House Expense Management

By Chris Reed on Sep 1, 2021

When you’re justifying the ROI of implementing Technology Expense Management (TEM), don’t just look at hard dollar paybacks, such as refunds for billing errors. Instead, consider the time and cost savings that are often overlooked: 

Topics: Technology Expense Management telecom expense IT service management telecom audit strategic services business intelligence telecommunications digital transformation optimization IT sourcing trends enterprise
7 min read

Telecom Mapping Made Easy: Discover Your Network with TrueInsight Part 2

By Pete Jaworski on Aug 12, 2021

In Telecom Mapping Made Easy: Discovering Your Network with TrueInsight Part 1, we covered how TrueInsight makes network mapping easy by introducing automation to speed up the process. This second blog post in the series details that process, so you can learn how this technology is right for your organization

Topics: Technology Expense Management telecom expense telecom audit telecommunications optimization IT procurement enterprise
3 min read

Part 2: Auditing IT Expenses in a SaaS World - New Challenges, New Approaches

By Sheikh Ali on Jul 26, 2021

In Part 1, we examined the challenges enterprises face in effectively auditing SaaS spend. Billing practices for cloud services are complex and often disorganized, and traditional audit tools fall short. Now we’ll look at how businesses can overcome these difficulties, and the benefits they receive once they do.

Topics: Technology Expense Management cloud management SaaS benchmarking IT trends IT sourcing unified communications UCaaS enterprise
1 min read

Telecom Mapping Made Easy: Discovering Your Network with TrueInsight

By Pete Jaworski on Jul 12, 2021

Do you know how much you’re really spending on telecom every year? What if you could see the hidden costs, know what inventory you have, where that inventory is located, and why you have it?

Topics: Technology Expense Management telecom expense telecom audit telecommunications optimization IT procurement enterprise
5 min read

The Deployments, Strategies and Benefits of "Bring Your Own"

By Billy Howes on Jul 1, 2021

BYOD is being used more and more for businesses in both terminology and practice.

But what exactly is BYOD, and what does it mean for companies? BYOD stands for Bring Your Own Device, and it allows employees to do work on their own devices to access a company’s network and data rather than rely on the company to provide the hardware. Upwork estimates that 1 in 4 Americans will be working remotely thru 2021 which further supports the popularity of BYOD. Millennials are also driving the trend, thinking their personal devices are more effective and easier to use than devices provided by their employers.

Topics: Managed Mobility Services strategic services unified endpoint management mobile usage management unified communications enterprise
3 min read

Top 3 Challenges of Managing Enterprise SaaS Spend

By Matt Maloney on Jun 18, 2021

Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.

Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
3 min read

Changing the Game With Smart Automation: RPA Reimagined

By Pete Jaworski on May 25, 2021

Empowering users to do more is the fundamental goal of all automation. Automating repetitive or consistent tasks frees people to do more strategic, meaningful and valuable work.

Topics: Technology Expense Management telecom expense managed services TEM Automation digital transformation invoice innovation rpa enterprise support centers of excellence
4 min read

10 Important Guidelines for Finding a Managed Mobility Services Provider

By Caitlin Whalen & Giselle Simas on Apr 29, 2021

The COVID-19 pandemic only accelerated the transition to even greater use of mobile devices for personal communications. Many people preferred to use their company-provided smartphone rather than their home phone to keep in touch with everyone. Especially in companies using unified-communication-as-a-service (UCaaS), mobile was preferred for its direct access to the corporate network for calls, texts, video, and other data exchange with colleagues.

Topics: Managed Mobility Services managed services business intelligence enterprise mobility mobile usage management mms enterprise
5 min read

14 Top Managed Mobility Misconceptions and What You Can Do About Them

By Marc Straussberg & Justin McBride on Apr 28, 2021

More mobile devices are being used by corporations than ever. Beyond simple calling there are many new applications emerging all the time. Also, its likely that a significant proportion of your employees use more than one mobile device. Some recent mobile applications include:

Topics: Managed Mobility Services mobility enterprise mobility trends mms enterprise IoT savings
3 min read

7 Newer Enterprise Mobility Trends Gaining Traction

By Amanda Harrington & Billy Howes on Apr 21, 2021

While everyone recognizes that the global pandemic drove many to work from home, the broad impact on mobile computing and communications is more far-reaching than many may surmise.

Topics: Managed Mobility Services enterprise mobility BYOD digital transformation trends mms enterprise IoT
3 min read

Why UCaaS is Rapidly Replacing Traditional Telecom Services & What You Need To Do About It

By Sheikh Ali on Mar 18, 2021

Cloud-based telephony solutions are increasingly viable alternatives to platforms such as VoIP and TDM. The shift to UCaaS is a natural progression for many businesses and follows data’s widescale move to the cloud. But there are steps you should take to ensure you not only get the ROI you expect from cloud telephony services, but that you remain in control of your UCaaS spend.

Topics: unified communications UCaaS enterprise 2021 trends

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