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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

3 min read

Security in TEM: An Interview with the New Calero-MDSL VP of Information Security & Compliance, Robert Block

By Stephanie O'Malley on Nov 23, 2021

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global security posture at Calero-MDSL – to protect our informational assets and continue to extend our lead as the most secure global partner in the industry.

Topics: Company News Internal IT calero-mdsl enterprise service
4 min read

Mobile Roaming Charges are Back: What Does it Mean for Your Business?

By Jasper Gray on Nov 10, 2021

In 2017, the European Union banned roaming charges for people using mobile phones abroad. The new rules meant citizens travelling within the EU were able to call, text and browse the internet at the same price they paid at home.

However, after the UK voted to leave the EU and with the trade agreement not incorporating protection against mobile roaming charges, some of the UK’s largest operators are now reintroducing the fees. Such a change in service could create significant difficulties for international companies with employees travelling abroad for work.

In this article, we will discuss what we know about the situation so far and outline what your business can do to ensure the charges don’t catch you or your communications teams off guard.

Topics: Managed Mobility Services mobile enterprise mobility optimization wireless expense management mobile usage management rate plan optimization trends enterprise UK TEM EMEA
6 min read

5 Ways to Prepare for the Microsoft Office Price Hike

By Matt Maloney on Nov 2, 2021

Microsoft recently announced the first Office price increase in a decade. If your enterprise uses Office, you probably know the platform has rolled out a lot of new capabilities since the last release. The company has essentially reinvented the Office platform as a cutting-edge SaaS service, setting a rate for innovation that would be difficult for many other providers to match. But while the increase appears justified against rising technology costs and upgraded feature sets, it’s still important to take the right steps to ensure your spend matches your needs and usage.

Are you ready for the Microsoft Office price hike? We’ll show you 5 ways to wrangle your Microsoft UCaaS Spend.

Topics: cloud management IT Finance cloud costs SaaS rate plan optimization unified communications trends UCaaS enterprise
6 min read

Budgeting Considerations for 2022

By Giselle Simas on Oct 29, 2021

With only one quarter left in the year, it’s the ideal time to check technology spending and make a new budget to set your company up for success in 2022. With the rise of hybrid work and growing dependency on technology, it’s become more important than ever to invest in Technology Expense Management (TEM) to help cut costs, track services and equipment, and negotiate better contracts.  

Topics: Technology Expense Management TEM IT Finance software procurement trends enterprise savings
10 min read

Controlling the Communication Spend Explosion

By Sheikh Ali on Sep 13, 2021

Now more than ever, businesses in this globally connected world are turning to Unified Communications (UC) and Unified Communications as a Service (UCaaS) solutions to enable seamless collaboration. 

Topics: Technology Expense Management cloud management cloud expense management analytics cloud costs SaaS rate plan optimization unified communications UCaaS enterprise
5 min read

Why TEM Saves Your Company More Money Than In-House Expense Management

By Chris Reed on Sep 1, 2021

When you’re justifying the ROI of implementing Technology Expense Management (TEM), don’t just look at hard dollar paybacks, such as refunds for billing errors. Instead, consider the time and cost savings that are often overlooked: 

Topics: Technology Expense Management telecom expense IT service management telecom audit strategic services business intelligence telecommunications digital transformation optimization IT sourcing trends enterprise
7 min read

Telecom Mapping Made Easy: Discover Your Network with TrueInsight Part 2

By Pete Jaworski on Aug 12, 2021

In Telecom Mapping Made Easy: Discovering Your Network with TrueInsight Part 1, we covered how TrueInsight makes network mapping easy by introducing automation to speed up the process. This second blog post in the series details that process, so you can learn how this technology is right for your organization

Topics: Technology Expense Management telecom expense telecom audit telecommunications optimization IT procurement enterprise
3 min read

Part 2: Auditing IT Expenses in a SaaS World - New Challenges, New Approaches

By Sheikh Ali on Jul 26, 2021

In Part 1, we examined the challenges enterprises face in effectively auditing SaaS spend. Billing practices for cloud services are complex and often disorganized, and traditional audit tools fall short. Now we’ll look at how businesses can overcome these difficulties, and the benefits they receive once they do.

Topics: Technology Expense Management cloud management SaaS benchmarking IT trends IT sourcing unified communications UCaaS enterprise
1 min read

Telecom Mapping Made Easy: Discovering Your Network with TrueInsight

By Pete Jaworski on Jul 12, 2021

Do you know how much you’re really spending on telecom every year? What if you could see the hidden costs, know what inventory you have, where that inventory is located, and why you have it?

Topics: Technology Expense Management telecom expense telecom audit telecommunications optimization IT procurement enterprise
5 min read

The Deployments, Strategies and Benefits of "Bring Your Own"

By Billy Howes on Jul 1, 2021

BYOD is being used more and more for businesses in both terminology and practice.

But what exactly is BYOD, and what does it mean for companies? BYOD stands for Bring Your Own Device, and it allows employees to do work on their own devices to access a company’s network and data rather than rely on the company to provide the hardware. Upwork estimates that 1 in 4 Americans will be working remotely thru 2021 which further supports the popularity of BYOD. Millennials are also driving the trend, thinking their personal devices are more effective and easier to use than devices provided by their employers.

Topics: Managed Mobility Services strategic services unified endpoint management mobile usage management unified communications enterprise
3 min read

Top 3 Challenges of Managing Enterprise SaaS Spend

By Matt Maloney on Jun 18, 2021

Large businesses are increasingly realizing they have a major problem around SaaS management. The use of cloud services is going up but, unlike with traditional on-prem technologies, few companies had controls in place before the pace of SaaS and UCaaS adoption accelerated. And while SaaS applications were a lifeline for companies and workers when COVID-19 hit, the scope of expenses associated with so much cloud service sprawl is just now becoming clear.

Topics: Technology Expense Management IT service management IT SaaS asset manager software software procurement IT sourcing trends UCaaS enterprise
3 min read

Changing the Game With Smart Automation: RPA Reimagined

By Pete Jaworski on May 25, 2021

Empowering users to do more is the fundamental goal of all automation. Automating repetitive or consistent tasks frees people to do more strategic, meaningful and valuable work.

Topics: Technology Expense Management telecom expense managed services TEM Automation digital transformation invoice innovation rpa enterprise support centers of excellence

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