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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 min read

What is a Channel Partner? How to Drive Client Success with TEM

By Jason Wieser on Aug 26, 2022

As a technology stakeholder, you may have heard of the term “Channel Partner” and wondered how it fits into the overall strategy of Technology Expense Management (TEM). According to Gartner, “A channel partner is a company — such as a reseller, service provider, vendor, retailer or agent — that partners with another organization to market or sell their services, products or technologies.”  

Topics: Technology Expense Management Digital Transformation
3 min read

Budgeting for 2023: What Is Technology Expense Management and Why Do You Need It?

By Scott Howard & Billy Howes on Jul 20, 2022

If you’ve looked at a calendar lately, you may have noticed we’re already halfway through the year. That means it's already time to start thinking about budgets and expense management plan for 2023. With steep rises in inflation this year, you’ve likely seen impacts to your technology costs and services. One way to fight these costs is to stay on top of your spending and explore technology expense management (TEM) to optimize costs and manage your budget.

Topics: Technology Expense Management Digital Transformation SaaS Industry Trends Featured
3 min read

Dare to Innovate - Episode 2: The Risks and Rewards of Shadow IT

By Claire McAuliffe on Jun 30, 2022

Now more than ever, users are able to navigate and control SaaS applications. In this Dare to Innovate podcast episode, we discuss the ease of SaaS licensing and pain points for IT departments. Join Calero-MDSL CTO Simon Mendoza, CEO Scott Gilbert, and President and CRO Andrew Taylor as they dive into the risks and rewards of shadow IT.

Topics: Digital Transformation SaaS Industry Trends Podcast
4 min read

SaaS Management vs. Expense Management: How to Optimize SaaS Costs

By Matt Maloney on Jun 20, 2022

SaaS applications are everywhere in today’s business environments. Their proliferation has helped to change the way we work, providing colleagues and customers with more powerful collaboration tools and new methods of accessing and processing information.

The wide deployment of SaaS and UCaaS solutions has also added complexity to the way enterprises manage those apps and control the costs associated with licensing, connecting and consuming them. SaaS management traditionally covers the portfolio of applications, including: purchasing, onboarding and offboarding, and license renewals. SaaS expense management takes the concept a step further by highlighting areas for optimization.

Topics: Technology Expense Management Digital Transformation SaaS Industry Trends
4 min read

4 Keys to a Successful UEM Program

By Amanda Harrington & Billy Howes on Jun 1, 2022

As companies head into the third year of the pandemic, it is clear that work from home and hybrid work models are here to stay. With a more flexible workforce comes device and application management. It also comes with security and vulnerability challenges, with the evolution of technology and malware, ransomware and other targeted attacks at an all-time high.

How can organizations accurately manage devices and security? One way is through implementing a Unified Endpoint Management (UEM) program, which can tie multiple functions into one streamlined solution.

Topics: Mobility Digital Transformation Industry Trends
2 min read

Dare To Innovate - Episode 1: SaaS Expense Management. Are You Ready?

By Claire McAuliffe on May 31, 2022

Introducing the Dare to Innovate podcast, where we discuss and debate technology industry topics, trends, and innovations that are making an impact on the business community. Join Scott Gilbert (CEO) and Andrew Taylor (President, CRO) of Calero-MDSL for our first episode as they explore the explosion of SaaS.

Topics: Digital Transformation SaaS Industry Trends Podcast
2 min read

Securing Business Continuity and Innovation in Technology Expense Management

By Jackie Blake on Apr 27, 2022

With rising technology costs, supply chain issues, and global security threats, enterprises must evaluate their business continuity plans to prevent disruptions in business and stay on top of innovation so they are not left behind in the technology dust. If a network goes down unexpectedly, or there’s a cyber-attack, companies are exposed to enormous risk that can affect their reputation and bottom line.

Topics: Technology Expense Management Digital Transformation Industry Trends
4 min read

Lost in Translation: Cloud and UCaaS Jargon Explained

By Robert Noble on Apr 11, 2022

The Unified Communications as a Service (UCaaS) global market size is expected to reach USD 210 billion by 2028, with an annual growth rate of 23.6% from 2021 to 2028, according to Grand View Research, Inc. Given businesses growing reliance on cloud-based tools in recent years, it’s not surprising that the market is expanding at such an astonishing rate.

However, cloud-based tools, such as UCaaS is a relatively new concept for many businesses when it comes to specifics (i.e. call accounting, license management). Even seasoned IT, Operations, and Finance experts have difficulty wrapping their heads around the various terms in the wider cloud-based toolset, which the unified communications sphere forms a part of.

In this guide, we’ll go back to basics and reveal the meaning behind ten cloud and UCaaS-related acronyms. Continue reading to gain the foundational knowledge you need to navigate the industry with confidence.

Topics: Digital Transformation SaaS
4 min read

Market Data Trends for 2022: How to Strategize and Plan Ahead

By Alistair Brooker on Mar 29, 2022

The financial services landscape is still transitioning - along with the rest of the business world - into post-pandemic mode. Work arrangements are moving from what has been a fully remote workforce for most organizations to either work from home (WFH), full-time office or hybrid. Employee roles are also shifting as enterprises explore ways to reduce manual tasks, free up workers’ time for higher-value activities and nurture productivity.

To help understand how those changes will impact market data management in the coming year, we’ve put together a summary of the trends, updates and key items to consider in 2022.

Topics: Digital Transformation Industry Trends Market Data
3 min read

The Value of Managed Services in TEM: How to Simplify Technology Expense Management

By Nicola Whiting on Mar 9, 2022

Updated September 2, 2022

Technology Expense Management (TEM) stakeholders have their plates full when it comes to managing spend, from handling invoices, to tracking thousands of technology devices, and dealing with billing discrepancies. There aren’t enough hours in the day to handle every single detail. In turn, billing errors and cost savings opportunities can fall through the cracks.

Topics: Technology Expense Management Telecom Digital Transformation
5 min read

The Continued Rise of Unified-Communications-as-a-Service: Trends for 2022

By Sheikh Ali on Feb 8, 2022

We’ve all seen the explosion of UCaaS, both in the enterprise and in our personal lives. Zoom and Teams meetings became the norm to communicate and collaborate at work and at home, and expertspredicta compound growth rate of 13.4% between 2021 and 2028 for UCaaS services.

Topics: Technology Expense Management Digital Transformation SaaS Industry Trends
3 min read

Mistakes Made with Microsoft Teams and Zoom Calling Plan Implementations

By Matt Maloney on Jan 26, 2022

The business environment has undergone numerous recent transformations, including the decoupling of person-to-person communication from traditional telephony platforms. Permanent changes in the nature of enterprise collaboration have also come about, driven by the pandemic-inspired move toward a hybrid workforce. Users are more often using their mobiles rather than desk phones, for example, and reliance on direct peer-to-peer communications has also increased.

In this new landscape, cloud-based collaboration tools are now prolific, but they create new challenges for enterprises. Many of these digital channels were launched quickly, without the typical processes in place to manage costs and oversee sprawl. And now that the durability of solutions such as Microsoft Teams and Zoom is becoming clear, companies face a steep learning curve as they work to control spend across these new platforms.

Topics: Technology Expense Management Digital Transformation SaaS Industry Trends
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