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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

6 min read

Managing Cloud Expenses Across a Hybrid Cloud Environment

By Calero-MDSL on Mar 25, 2020

Mastering the Tangled Web of Cloud Expense Management

Topics: Technology Expense Management telecom expense cloud expense management cloud services CSEM telecommunications cloud costs
4 min read

How to Implement an Effective Cloud Cost Expense Management Program

By Calero-MDSL on Feb 13, 2020

In this blog, we will provide high-level guidance to help organizations expand the capabilities of their expense management program to accommodate all dimensions of premise and cloud service technologies. 

Topics: Technology Expense Management telecom expense cloud services CSEM TEM telecommunications
8 min read

Architecting an Effective Enterprise Taxonomy is the Key to Cloud Expense Management

By Calero-MDSL on Jan 29, 2020

Cloud Can Provide Much Greater Insights

Telecom carriers offer little ability to customize the data structure of their telecom invoices. For the most part, invoice reports are architected from the carrier’s perspective (i.e., with emphasis on what needs to be paid). This structure is primarily due to regulatory and compliance standards around USOC (Universal Service Ordering Code), tariffs, rates, service types and products and automated Electronic Data Interchange (EDI). As a result, organizations must create workarounds that programmatically correlate the only customer-defined field in the invoice (i.e., the subaccount) with the appropriate cost center owner. They must also augment other information in the invoice feed to ensure the costs are properly allocated in accordance to the current cost center assignments.

Topics: Technology Expense Management telecom expense cloud services CSEM TEM telecommunications
7 min read

How Stakeholders Derive Value from an Effective Cloud Expense Management Program

By Calero-MDSL on Jan 20, 2020

As enterprises continue to transfer more of their technology infrastructure to the cloud, business service professionals across the IT sector are being forced to rethink their mission, objectives, strategy and tactics.  In this blog we will explain the what, why and where the migration to cloud ushers in many more impactful opportunities for IT professionals to provide value to their organizations.  As part of this paradigm shift, IT professionals will be able to evolve into strategic enablers by establishing new dimensions of collaboration to help their business units optimize technology investments and eliminate potential risks.  We will categorize the impact of cost savings opportunities by either direct short-term actions versus long-term programs.  In subsequent blogs we’ll provide additional clarification and best practice recommendations for IT managers to understand how to implement these cost savings objectives.

Let’s start this conversation with outlining the five areas where an effective cloud expense management program can help optimize the use of leased cloud technologies.

Topics: Technology Expense Management telecom expense cloud services CSEM TEM telecommunications
4 min read

The Rise of UCaaS: Benefits of Cloud-Based UC Systems

By Felix Lau, Mark Bellingham, Thierry Zerbib on Jan 9, 2020

UCaaS adoption is set to double by 2021. Adoption is rising, especially among small and mid-sized companies.

When you bring together the various ways in which people can communicate, including text messaging, voice, video, screen sharing, whiteboarding, conferencing and more, you make it far easier and far more flexible for people to communicate in the most effective way possible. This is why so many companies, large and small, are moving from traditional phone systems to Unified Communication systems.

Topics: Technology Expense Management telecom expense cloud services TEM telecommunications unified communications UCaaS
1 min read

[August 14 Webinar] Cloud Services Expense Management Made Simple (Really!)

By Rob Stratton on Jul 12, 2019

Do you and your IT department spend multiple days each month logging into various cloud portals and accounts to extract data? Do you struggle to assign the actual resource cost utilized by various departments? Can you validate the cost of specific projects and determine actual metrics, including ROI? Are you able to do it alongside all of your other complex spend categories like telecoms, mobility, and market data?

Gartner estimates that through 2020, 80% of organizations will overshoot their cloud IaaS budget due to a lack of cost optimization approaches. Most companies simply ignore the problem, drown themselves in spreadsheets, leverage isolated native cloud tools, hire expensive consultants, use superficial independent software or create plans that are never executed. All of which leads to increased support costs, unbudgeted spend, unanticipated growth, poorly negotiated contracts and individual management processes. Sound familiar?

In this webinar from MDSL, you will learn:

• How you can successfully manage cloud expenses alongside other complex technology spend categories to capture a total cost of ownership
• Why you need automated versus manual control mechanisms in place to help drive transparency and accountability
• How an optimized cloud expense strategy can allow you invest in other projects and drive further innovation
• How a global consumer products company generated a 35% reduction in cloud spend among other outcomes
• More about MDSL’s unique approach to cloud services expense management and a sneak peek at our award-winning solution 

Topics: Technology Expense Management Events webinar information technology cloud management cloud expense management cloud services AWS cloud costs Azure
4 min read

The Right Response to Rogue IT Returns Control, Reduces Risk

By Mark Bellingham on Apr 30, 2019

Re-enlisting and Enfranchising Rogue IT Departments

With cloud so easy to subscribe to and use, many departments have chosen to “lose patience” with IT and create their own cloud-based IT solutions, perpetuating and extending data silos and non-integrated solutions. The increase in overall operating cost to the enterprise is substantial, and often invisible. Reduced control over IT processes, resources, and costs represent significant business and financial risk. Here’s how to use cost analysis to encourage rogues to work with you instead of at crossed-purposes.

Topics: Technology Expense Management telecom expense cloud management cloud expense management cloud services CSEM TEM IT Finance
4 min read

The Right Response to Rogue IT Returns Control, Reduces Risk

By Mark Bellingham on Apr 30, 2019

Re-enlisting and Enfranchising Rogue IT Departments

With cloud so easy to subscribe to and use, many departments have chosen to “lose patience” with IT and create their own cloud-based IT solutions, perpetuating and extending data silos and non-integrated solutions. The increase in overall operating cost to the enterprise is substantial, and often invisible. Reduced control over IT processes, resources, and costs represent significant business and financial risk. Here’s how to use cost analysis to encourage rogues to work with you instead of at crossed-purposes.

Topics: Technology Expense Management telecom expense cloud management cloud expense management cloud services CSEM TEM IT Finance
3 min read

MDSL Wins Hottest New Solution Award at AOTMP 2019 for Cloud Services Expense Management

By Mark Bellingham on Apr 11, 2019

Industry third party recognizes MDSL’s innovation in managing enterprise cloud expenses at annual technology expense management event

Topics: Technology Expense Management News Company News telecom expense information technology cloud expense management cloud services CSEM
3 min read

MDSL Wins Hottest New Solution Award at AOTMP 2019 for Cloud Services Expense Management

By Mark Bellingham on Apr 11, 2019

Industry third party recognizes MDSL’s innovation in managing enterprise cloud expenses at annual technology expense management event

Topics: Technology Expense Management News Company News telecom expense information technology cloud expense management cloud services CSEM
2 min read

The One Thing On-Premise and Cloud Computing Have in Common

By Mark Bellingham on Apr 3, 2019

Everything you’ve read for years has reported how very different cloud computing is from on-premise networks. They talk about elasticity, self-service, shared resource pools and reduced operating costs.

It’s all true!

But there is one thing that on-premise networks and cloud computing have in common. They are both ways to manage information in your enterprise, in fact cloud has always been positioned as an eventual replacement for on-premise infrastructure.

What they both have in common is that, whichever is your primary IT strategy, it must be managed.

IT is a Business Operation

Like shipping, receiving, finance, sales, and marketing, information technology (IT) is a business operation. It is budgeted as are other business operations. It is measured just as any other business operation is. It participates in the production of profit, just like all other business operations.

It must be managed as an operating department. This takes us beyond measuring performance and scanning for anomalies. Clearly there are technology-based components to the process of managing any IT operation, but that’s not where the point of commonality occurs.

As with all other operations, we want to do our best to keep costs to a reasonable minimum and return to a maximum level.

Fiscal management of an on-premise infrastructure involves accounting for capital investments in IT premises equipment such as servers, storage, switches, routers, and other components. To this we add various utilities and services such as electrical power, cooling, fire protection, physical premises security, space, network connectivity, hardware maintenance, software support, and more. Many of these expenses vary from month to month.

Cloud computing requires similar tracking, though the amounts don’t vary as much. As users are added and removed their licenses must be accounted for. Otherwise, each user will use some cloud services and not others. While the community may be somewhat more dynamic, the variability of the license costs is significantly less. One substantial exposure here is making sure that licenses for departing employees are re-assigned to other new users before additional licenses are purchased.

IT as a Profit Center

The holy grail of computing is to have IT represent a sufficiently significant strategic advantage that it represents a true profit generator, rather than the cost center it has always been seen as. Many IT Maturity Models are developed to demonstrate how this can be accomplished. But these do not address one of the foundational requirements for establishing IT as a profit center. To prove that IT is generating revenue that exceeds its cost, you must first know those costs.

MDSL has developed a key white paper, Critical Concerns Change When Controlling Cloud, which dives deeper into the processes required to fully and accurately track and manage the operating expenses involved in cloud computing. When you stop running technology on premises, you do not stop managing the expenses required to have the same technology services coming from cloud service providers.

Topics: Technology Expense Management cloud expense management cloud services on-premise networking
2 min read

The One Thing On-Premise and Cloud Computing Have in Common

By Mark Bellingham on Apr 3, 2019

Everything you’ve read for years has reported how very different cloud computing is from on-premise networks. They talk about elasticity, self-service, shared resource pools and reduced operating costs.

It’s all true!

But there is one thing that on-premise networks and cloud computing have in common. They are both ways to manage information in your enterprise, in fact cloud has always been positioned as an eventual replacement for on-premise infrastructure.

What they both have in common is that, whichever is your primary IT strategy, it must be managed.

IT is a Business Operation

Like shipping, receiving, finance, sales, and marketing, information technology (IT) is a business operation. It is budgeted as are other business operations. It is measured just as any other business operation is. It participates in the production of profit, just like all other business operations.

It must be managed as an operating department. This takes us beyond measuring performance and scanning for anomalies. Clearly there are technology-based components to the process of managing any IT operation, but that’s not where the point of commonality occurs.

As with all other operations, we want to do our best to keep costs to a reasonable minimum and return to a maximum level.

Fiscal management of an on-premise infrastructure involves accounting for capital investments in IT premises equipment such as servers, storage, switches, routers, and other components. To this we add various utilities and services such as electrical power, cooling, fire protection, physical premises security, space, network connectivity, hardware maintenance, software support, and more. Many of these expenses vary from month to month.

Cloud computing requires similar tracking, though the amounts don’t vary as much. As users are added and removed their licenses must be accounted for. Otherwise, each user will use some cloud services and not others. While the community may be somewhat more dynamic, the variability of the license costs is significantly less. One substantial exposure here is making sure that licenses for departing employees are re-assigned to other new users before additional licenses are purchased.

IT as a Profit Center

The holy grail of computing is to have IT represent a sufficiently significant strategic advantage that it represents a true profit generator, rather than the cost center it has always been seen as. Many IT Maturity Models are developed to demonstrate how this can be accomplished. But these do not address one of the foundational requirements for establishing IT as a profit center. To prove that IT is generating revenue that exceeds its cost, you must first know those costs.

MDSL has developed a key white paper, Critical Concerns Change When Controlling Cloud, which dives deeper into the processes required to fully and accurately track and manage the operating expenses involved in cloud computing. When you stop running technology on premises, you do not stop managing the expenses required to have the same technology services coming from cloud service providers.

Topics: Technology Expense Management cloud expense management cloud services on-premise networking

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