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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 min read

Calero-MDSL Recognized in Gartner 2021 Market Guide for Telecom Expense Management Services

By Stephanie O'Malley on Jan 13, 2022

Calero-MDSL, the global leader in technology expense management (TEM), announced today its inclusion in Gartner’s 2021 Market Guide for Telecom Expense Management Services. Calero-MDSL is a Representative TEM Pure-Play Vendor for Global Delivery profiled by Gartner in the report. The vendors reviewed include those most frequently asked about in Gartner end-user inquiries, typically serving the large, regional or MNC enterprise base. Access a complimentary copy of the Market Guide here.

“Calero-MDSL is honored to be recognized again in Gartner’s annual TEM Market Guide. We believe inclusion in this guide validates our leading position in the global TEM market, and our ability to simplify recurring technology expenses for the largest companies across the globe” said Scott Gilbert, Chief Executive Officer of Calero-MDSL. “Over the past 12 months, I have been passionate about driving a new sense of bold innovation across our organization and we are now seeing the industry embrace the change as well.”

Gartner’s TEM coverage focuses on SaaS-based applications and platforms, managed services, and associated professional services. Findings in the 2021 Market Guide include:

Topics: News Company News TEM gartner calero-mdsl
1 min read

[On-Demand Webinar] TEM Industry Roundup: 3 Key Factors to Consider in 2022

By Stephanie O'Malley on Dec 15, 2021

The way of doing business continues to evolve for all global enterprises. The meaning of Technology Expense Management (TEM) and all that it embodies is constantly changing to better manage and optimize growing technology spend. Many enterprises are rapidly adapting to the new ways of working and planning ahead with an innovative outlook on their TEM strategy. But the key to staying ahead, is considering the unexpected information that you might be lacking. As you plan your TEM strategy for 2022, consider these new innovations for a successful TEM approach.

Topics: Technology Expense Management Events webinar calero-mdsl
2 min read

Continuing Innovation in Customer Service: An Interview with the New Calero-MDSL VP/GM, Michael Fameli

By Stephanie O'Malley on Dec 3, 2021

Michael Fameli joined Calero-MDSL in November 2021 as VP/GM, continuing the momentum of enhancing our customer experience.

Michael is an experienced enterprise leader and brings a wealth of knowledge and expertise across both technology and operations leadership. Throughout Michael’s career, he has held senior leadership positions in technology, product, service delivery and client experience.

Topics: Internal calero-mdsl enterprise service centers of excellence
4 min read

A Look Into Our Product Roadmap for 2022

By Andrew Taylor on Nov 29, 2021

As technology leaders around the globe wrap up budgets and begin planning for next year, Andrew Taylor, President and Chief Revenue Officer of Calero-MDSL had the opportunity to chat with David Bliss, Chief Product Officer of Calero-MDSL to get a sneak-peak of product launches coming in 2022. In this exclusive interview, you’ll learn all about the exciting developments we have in store for Smart Automation, our SaaS and UCaaS management offerings, and how we plan to improve our customer experience in the year ahead.

Topics: TEM calero-mdsl
3 min read

Security in TEM: An Interview with the New Calero-MDSL VP of Information Security & Compliance, Robert Block

By Stephanie O'Malley on Nov 23, 2021

With a background in IT, and experience in healthcare and financial industries, Robert (B.J.) Block brings a wealth of experience to lead the evolution of our global security posture at Calero-MDSL – to protect our informational assets and continue to extend our lead as the most secure global partner in the industry.

Topics: Internal IT calero-mdsl enterprise service
1 min read

[On-Demand Webinar] 5 Ways to Cut Costs and Maximize UCaaS Value

By Stephanie O'Malley on Nov 23, 2021

Are you trying to manage the cost and deployment of rapidly expanding UCaaS tools like Zoom, Microsoft Teams or RingCentral? Let us help!

Topics: Events webinar calero-mdsl
1 min read

Calero-MDSL Promotes David Bliss to Chief Product Officer Role to lead Next Chapter in Innovation

By Stephanie O'Malley on Oct 6, 2021

Rochester, NY October 6, 2021 - Calero-MDSL, the innovation leader in the high-growth Technology Expense Management (TEM) software space, announced today that it is promoting David Bliss, EVP of Product Management to Chief Product Officer. As Chief Product Officer for Calero-MDSL, David will lead the product management, design, and user experience teams as well as the learning and development organization. In this new role, David will continue to work in close partnership with the engineering team.

Topics: News Company News calero-mdsl
6 min read

New Updates and Innovations in Our Managed Services (MDM) Offering

By Alistair Brooker on Sep 21, 2021

Why Calero-MDSL Managed Services? 

Topics: Market Data Management Index License Management managed services index license manager MDM calero-mdsl
2 min read

Calero-MDSL Centers of Excellence Explained: Part 3

By Patrick Mulvehill on Jul 22, 2021

In part 3 of our series on the Calero-MDSL Centers of Excellence, we take a closer look at 2 CoE’s and the impacts they have made to customers recently.

Topics: collaboration calero-mdsl centers of excellence
5 min read

Calero-MDSL Centers of Excellence Explained: Part 2

By Patrick Mulvehill on Jun 24, 2021

In our first post on the Calero-MDSL Centers of Excellence (CoE) we described all seven centers and how they work together. 

Topics: implementations strategic services digital transformation calero-mdsl 2021 trends centers of excellence
2 min read

Calero-MDSL Joins the Zoom App Marketplace to Solve Enterprise UCaaS Expense Management Challenges

By Stephanie O'Malley on Jun 8, 2021

Rochester, NY (June 8th, 2021) – Calero-MDSL, the leader in the high-growth Technology Expense Management (TEM) space, announced today its addition to the Zoom App Marketplace. The company is the first TEM provider to offer both a UCaaS expense management solution within its TEM platform, and a native Zoom app. With this certified Marketplace App, Calero-MDSL customers can now implement UCaaS expense management in minutes. In March, the company announced that it was first-to-market with a comprehensive solution for managing and optimizing both the variable and fixed costs associated with UCaaS programs integrated with its established wireline and mobility programs.

Topics: News Company News SaaS unified communications calero-mdsl
4 min read

The Next Evolution of Service for Technology Organizations: An Interview with the New Calero-MDSL EVP of Operations, Patrick Mulvehill

By Andrew Taylor and Patrick Mulvehill on Feb 4, 2021

Summary:

  • Patrick Mulvehill joins Calero-MDSL in January 2021 as EVP, Operations
  • Patrick brings 20 years of leadership across operations, technology, and business process improvement
  • His leadership style focuses on continuous improvement and development of people
  • Cross functional leadership collaboration drives his strategic planning
Topics: Technology Expense Management information technology TEM IT innovation calero-mdsl enterprise service patrick mulvehill

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