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Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

4 min read

Do You Know Your EMEA Mobile Phone Costs?

By Robert Noble on Jun 14, 2022

The European telecom market is highly fragmented - even the smallest countries host as many as four mobile operators simultaneously. As operators compete for territory, cut-throat price wars saddle many with debt, limiting their ability to upgrade their networks.

As a result, calls for consolidation have grown louder. Larger players, such as Vodafone (UK), Telenor (Norway) and Telefonica (Spain), have urged policymakers to allow European mobile operators to merge and invest more in networks to keep pace with peers in Asia and the US.

Until such consolidations are made, enterprises will need to grapple with various carriers, contracts, and levels of coverage. Doing so successfully is only possible when employees have the tools they need to stay connected, supported and productive at all times. Managed Mobility Services (MMS) provides centralised technology to maximise productivity throughout the company.

Topics: Mobility
4 min read

3G Is Going Away: Next Steps For Your Enterprise’s Mobile Devices

By Caitlin Whalen on Jun 7, 2022

Technology is always evolving, and older technologies regularly disappear to make way for newer iterations. One such example affects phones with 3G, a wireless standard that first became available commercially in the US about 20 years ago. Now, as newer technologies gain ground, major carriers plan to phase out their 3G services by the end of 2022.

Topics: Mobility Industry Trends
4 min read

4 Keys to a Successful UEM Program

By Amanda Harrington & Billy Howes on Jun 1, 2022

As companies head into the third year of the pandemic, it is clear that work from home and hybrid work models are here to stay. With a more flexible workforce comes device and application management. It also comes with security and vulnerability challenges, with the evolution of technology and malware, ransomware and other targeted attacks at an all-time high.

How can organizations accurately manage devices and security? One way is through implementing a Unified Endpoint Management (UEM) program, which can tie multiple functions into one streamlined solution.

Topics: Mobility Digital Transformation Industry Trends
2 min read

Dare To Innovate - Episode 1: SaaS Expense Management. Are You Ready?

By Claire McAuliffe on May 31, 2022

Introducing the Dare to Innovate podcast, where we discuss and debate technology industry topics, trends, and innovations that are making an impact on the business community. Join Scott Gilbert (CEO) and Andrew Taylor (President, CRO) of Calero-MDSL for our first episode as they explore the explosion of SaaS.

Topics: Digital Transformation SaaS Industry Trends Podcast
4 min read

Communicating Across Borders: How to Streamline Your Telecom Costs

By Robert Noble on May 11, 2022

The telecom market is anything but standardised. Multinational businesses operating across Europe, the Middle East and Africa need to deal with various operators across various countries.

The fragmentation goes beyond country borders. Bill quality and formats, language barriers and currency differences feed into the fragmented nature of the telecom market.
As a result, businesses often struggle to understand their overall telecom spend, driving up unnecessary costs. A robust global technology expense management (TEM) solution can help international companies analyse and manage expense data efficiently by offering full inventory transparency. 

Let's look at the fragmented nature of telecoms in EMEA and the complicated spend management associated, to explore and explain the full utility of TEM software.

Topics: Technology Expense Management Telecom
4 min read

7 Things You Need to Know When Evaluating a UCaaS Provider

By Matt Maloney on May 4, 2022

Thanks to the work-from-home movement, more employees, customers and business partners are now accustomed to leveraging UCaaS tools as part of their normal workflows. However, where a quick setup was the priority in the early days of COVID-19, businesses today are savvier about what they want out of a digital collaboration solution. Organizations are increasingly looking for ways to optimize their consumption and improve their UCaaS expense management.

Whether you’re planning to sign up with a new UCaaS provider or preparing to negotiate a renewal with an existing service, we’ve put together 7 things you need to know to as you evaluate UCaaS solutions.

Topics: SaaS Industry Trends
2 min read

Securing Business Continuity and Innovation in Technology Expense Management

By Jackie Blake on Apr 27, 2022

With rising technology costs, supply chain issues, and global security threats, enterprises must evaluate their business continuity plans to prevent disruptions in business and stay on top of innovation so they are not left behind in the technology dust. If a network goes down unexpectedly, or there’s a cyber-attack, companies are exposed to enormous risk that can affect their reputation and bottom line.

Topics: Technology Expense Management Digital Transformation Industry Trends
3 min read

Calero-MDSL First to Launch SaaS into Technology Expense Management Space

By Amanda Harrington on Apr 26, 2022

Calero-MDSL, the leader in the Technology Expense Management (TEM) industry, announced it is transforming expense management yet again with the launch of the first ever SaaS Expense Management solution. 

Rochester, NY (April 26, 2022) – On Monday, Calero-MDSL announced the launch of their new SaaS Expense Management solution at the AOTMP (Association of Telecom Management Professionals) Engage conference. Having launched the celebrated UCaaS solution in 2021, this newest product from Calero-MDSL expands the breadth and depth of the solution into the greater SaaS space. This enables the modernization, centralization, and optimization of an enterprise’s expense management across their overall SaaS portfolio and is further evidence that Calero-MDSL continues to invest in the forward-looking needs of IT expense and lifecycle management across wireline, mobility, and now full SaaS.  

Topics: SaaS News/Press Featured
4 min read

Lost in Translation: Cloud and UCaaS Jargon Explained

By Robert Noble on Apr 11, 2022

The Unified Communications as a Service (UCaaS) global market size is expected to reach USD 210 billion by 2028, with an annual growth rate of 23.6% from 2021 to 2028, according to Grand View Research, Inc. Given businesses growing reliance on cloud-based tools in recent years, it’s not surprising that the market is expanding at such an astonishing rate.

However, cloud-based tools, such as UCaaS is a relatively new concept for many businesses when it comes to specifics (i.e. call accounting, license management). Even seasoned IT, Operations, and Finance experts have difficulty wrapping their heads around the various terms in the wider cloud-based toolset, which the unified communications sphere forms a part of.

In this guide, we’ll go back to basics and reveal the meaning behind ten cloud and UCaaS-related acronyms. Continue reading to gain the foundational knowledge you need to navigate the industry with confidence.

Topics: Digital Transformation SaaS
4 min read

Market Data Trends for 2022: How to Strategize and Plan Ahead

By Alistair Brooker on Mar 29, 2022

The financial services landscape is still transitioning - along with the rest of the business world - into post-pandemic mode. Work arrangements are moving from what has been a fully remote workforce for most organizations to either work from home (WFH), full-time office or hybrid. Employee roles are also shifting as enterprises explore ways to reduce manual tasks, free up workers’ time for higher-value activities and nurture productivity.

To help understand how those changes will impact market data management in the coming year, we’ve put together a summary of the trends, updates and key items to consider in 2022.

Topics: Digital Transformation Industry Trends Market Data
3 min read

The Value of Managed Services in TEM: How to Simplify Technology Expense Management

By Nicola Whiting on Mar 9, 2022

Updated September 2, 2022

Technology Expense Management (TEM) stakeholders have their plates full when it comes to managing spend, from handling invoices, to tracking thousands of technology devices, and dealing with billing discrepancies. There aren’t enough hours in the day to handle every single detail. In turn, billing errors and cost savings opportunities can fall through the cracks.

Topics: Technology Expense Management Telecom Digital Transformation
5 min read

The Continued Rise of Unified-Communications-as-a-Service: Trends for 2022

By Sheikh Ali on Feb 8, 2022

We’ve all seen the explosion of UCaaS, both in the enterprise and in our personal lives. Zoom and Teams meetings became the norm to communicate and collaborate at work and at home, and expertspredicta compound growth rate of 13.4% between 2021 and 2028 for UCaaS services.

Topics: Technology Expense Management Digital Transformation SaaS Industry Trends
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