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MDSL Recognized in Gartner 2019 Market Guide for Telecom Expense Management Services

Jun 25, 2019

MDSL, a global leader in Technology Expense Management ("TEM") solutions, today announced its inclusion in the Gartner’s 2019 Market Guide for Telecom Expense Management Services. MDSL is one of the seven Representative TEM Pure-Play Vendors for Global Delivery profiled by Gartner in the report. Those interested in learning more can access the Market Guide here, compliments of MDSL.  

MDSL is proud to be recognized again in Gartner’s annual TEM Market Guide. We believe inclusion in this guide demonstrates our leading position in the global TEM market, driven by a single platform solution that allows clients to incorporate data from different sources, attain comprehensive reporting and generate intelligence for decisions with broad impact,” said Charles Layne, Chief Executive Officer of MDSL. “We believe it is a testament to our capabilities and continued focus on the full technology asset lifecycle across complex spend categories, including cloud services.” 

Among Gartner’s key findings in the Market Guide:  

  • According to a Gartner end-user survey, enterprises are utilizing TEM to take control of cloud, mobile, wireline TEM and emerging Internet of Things (IoT)/machine-to-machine (M2M) inventory and costs. 1 
  • Enterprises are increasingly seeking to enhance tools and processes as a key benefit to TEM; yet, they face challenges associated with poor process definition and an incomplete governance model. This has led to some dissatisfaction with lengthened lead times and hidden costs. 1 

1 Gartner, “Market Guide for Telecom Expense Management Services” Lisa Unden-Farboud, Katja Ruud, Pablo Arriandiaga, 12 June 2019.

Note: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. 

Written by Rob Stratton