Gain visibility, control, and optimization of your entire estate with technology expense management.

Enable efficiency and visualize your entire telecom estate from procurement to payment with a comprehensive enterprise telecom management solution.

Oversee your entire enterprise mobility suite from cost optimization to device lifecycle management with managed mobility services.

Take control to optimize your software license estate with the unmatched visibility of an industry-leading SaaS management platform.

Take control of your network transformation with UCaaS management.

Automate and streamline to ensure clarity, control, and compliance of your market data.

Explore our library of content curated to give you a deeper understanding of our managed technology solutions.

Access the latest articles on industry trends and insights on SaaS management, managed mobility, unified communications, and telecom management.

See the latest in managed technology news and innovation with our monthly Bytes newsletter. Get announcements, blogs, podcast episodes, and more!

Join the discussion on the latest managed technology topics, trends and innovations with the Dare to Innovate podcast.

Offer your enterprise clients a leading, unified managed technology solution.

We simplify the complex and forge the path to visibility, control, and optimization for your ever evolving managed technology needs.

Ensure end-to-end safety and compliance with the most secure technology expense management solution on the market.

Got questions? We've got answers! Get answers to the most commonly asked questions about our managed technology solutions.

Reduce e-waste and promote efficient use of business resources with the only true sustainable managed technology solution.

Meet our industry innovators! They are focused on simplifying the managed technology experience to drive efficiency and cost savings.

Access the latest news and press release content from Calero.

Ready to take the next step? See our managed technology solutions in action. Book your personalized demo today!

Consider Calero for your upcoming RFI/RFP. Let us know how we can help.

Bring your unique experience to an innovative, growing company. Join our team today!

banner

Blog, Press & Events

Access the latest blog, news and events content from Calero-MDSL.

2 MIN READ

Market Data Expense Management 2021: Customer-Driven Innovation and Automation

Fund managers in major financial services organizations and major banks truly depend upon a robust feed of market data to support their critical decision making. With trillions on the line its really no wonder that market data is in their top five expense items, topping $30 Billion in total spend in 2020. 

This is why effective management of market data is so important to all large investment managers, and why the many complexities and challenges market data management presents have been such a focus at Calero. 

Market data contracts are complex, the dynamics of the many available sources can be very confusing, pricing, terms, and conditions frequently change, and the metered services are, at best, challenging to track accurately and consistently. Compounding these issues is a growing demand for integration with a broad variety of other systems. 

Customers Determine Priorities 

The Calero Market Data Management (MDM) platform is a dynamic, living system that is constantly updated based on feedback from our MDM customers as well as industry trends and issues. 

Data Notifications, as an example, were presented as high priority. Frequent pricing and other changes make mayhem with cost control especially since fund managers have been required heretofore to constantly check and recheck to spot changes as they happen. Our MDM system now automates notification of every relevant change as it takes place. Going forward into the last two quarters of 2021 this automation will be extended with a series of structured processes that will serve to execute many of the actions that become necessary to adjust for these changes thereby releasing human beings from that onerous responsibility.  

In addition to customer input, whenever a market data vendor exposes a new application programming interface (API) we immediately explore it to identify opportunities that would be of value to most or all of our MDM customers. For example, for integration around order provisioning (eBonding), finance detailing, inventory sync and general data exchange.  

Other innovations go much deeper and wider into making operations easier. The underlying workflow engine is undergoing significant evolution to advance it from the current serial flow of one task after another after another to an environment in which multiple actions are taken automatically through the addition of pipelines and milestones. Best of all, users will be able to configure these activities themselves thanks to simplification of the process and significant improvements to our user interface. Given that most of our MDM customers are using the software themselves in self-service mode, responding to this suggestion was critical to achieving far greater customer satisfaction across the majority of our installed base. 

Flexibility 

Flexibility is a very important characteristic. Users need to be able to reconfigure our interface to suit their specific way of doing business. Our new upgraded workflow engine will support this, and our new user interface will make it much easier for users to see and understand exactly what they’re doing and how well they’re achieving their intended changes. 

One good example of an important application of this flexibility is in contract workflow. Contracts are frequently updated and changed. Some of these changes necessitate changes to the way they are managed in our system. Previously, customers would have to issue a request to us, wait for us to develop the necessary changes, and then implement those changes to process the revised contracts. In the new engine, they can make the necessary process changes themselves which saves them tremendous amounts of time. 

Calero Procure-to-Pay (P2P) Strategy & Focus 

Our systems are designed to support the entire end-to-end MDM process that begins at Contract procurement of market data services, and from the initiation of a request for these services, through management authorization. Our eBonding process facilitates the actual provisioning of the new service including recording of entitlement, addition to inventory, through invoicing and, ultimately, payment to the MDM vendor. 

One important point of pride is that many of our MDM customers have been with us for over twenty years. We believe this is the best testament to our continuing commitment to constant improvement and constant innovation.