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Blog, Press & Events

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Felix Lau

Recent posts by Felix Lau

3 min read

Steps to Shift Your Organizational Focus from Basic Control and Compliance to Spend Optimization

By Felix Lau on Sep 11, 2019

Let’s think big.

A multi-national company operating in about 1,000 locations spread among more than 25 countries will likely require 30,000 telecom circuits of varying kinds to support perhaps 400,000 phone extensions costing about $150,000,000 per year. Each month anywhere from 3% to 5% of those circuits and phone extensions get added, disconnected, upgraded, downgraded or otherwise changed.

12,900 to 21,500 changes. Who is keeping track of all that? How? And how many mistakes may be made each month? Overcharges, undercharges, charges for disconnected services, services that should have been disconnected but weren’t.

Topics: Technology Expense Management telecom expense telecom audit TEM telecommunications optimization inventory
4 min read

Your IT Team is Central to Your Digital Transformation. Are They Prepared?

By Felix Lau on Jul 1, 2019

Today, virtually every company is looking more and more like a technology company.

Even just five years ago, the phrase “digital transformation” would have attracted some confused looks. Many companies still viewed their IT budgets as an overhead cost that had to be trimmed and right sized on a yearly basis.

But 2019 looks a lot different. There’s no longer a valley of separation between the technology and business sides of modern enterprises. Many great companies put technology front and center as they set company strategic direction, create new business models and build their talent pool. Our rapidly changing marketplace not only values, but necessitates, a team of strategically minded IT professionals who understand their customers’ needs and can deliver creative solutions backed by meaningful business intelligence in response to technology advancements.

Digital transformations – the process by which companies adopt the newest technologies into their day-to-day operations as they evolve into a digital business – are increasingly common. How swiftly, and how well, a company engages in digital transformations may have a direct impact on how they compete in a crowded market.

So, are you ready for your next digital transformation project? It starts with nurturing a company culture that prioritizes strategic, big-picture and future-focused thinking, accomplished through ensuring IT professionals have the right tools and resources to support a digital transformation with confidence and efficiency.

Consider these five questions to determine whether your team is approaching digital transformations tactically or strategically – and whether they’re ready to take on the biggest changes in your industry.

Topics: Technology Expense Management telecom expense information technology TEM telecommunications IT digital transformation
3 min read

Ditch Manual Processes to Give Your Business a Boost with Automation

By Felix Lau on Jun 12, 2019

Automation makes our lives easier. It gives us clarity and consistency, eliminating many laborious manual tasks (and the accompanying, inevitable human error).

We know that technology professionals are increasingly strapped for time and resources as pressure mounts in a competitive, fast-paced environment. Much of that pressure on IT teams can be alleviated by automating their technology expense reporting and business intelligence, enabling enterprises to more quickly access insights to get in control of – and cut down on – costs.

Topics: Technology Expense Management information technology TEM business intelligence smart dashboard BI telecommunications Automation